Tyler Biffin
Spring Mountain
Summary
Experienced team member with a proven track record in customer service and hospitality with a strong focus on continuous learning and professional development. Skilled in serving customers under time pressures, meeting organisation targets and leveraging these abilities to deliver exceptional results for customers and organisation. Dedicated team player, adept at collaborating with team members to achieve organisational objectives. Consistently seeking opportunities to expand knowledge and contribute to the success of the organisation.
Overview
8
8
years of professional experience
Work History
Crew Coach
Hungry Jacks
03.2021 - Current
- Facilitate open communication among crew members, fostering trust and collaboration within the team.
- Enhance team performance by implementing effective coaching strategies and providing constructive feedback.
- Establish clear expectations for each crew member's role, increasing accountability and reducing misunderstandings.
- Fostered a positive work environment, enhancing crew morale and job satisfaction.
- Served as an approachable resource for crew members seeking guidance or assistance with job-related challenges.
Volunteer
Scouts QLD
01.2017 - 01.2021
- Helping lead and organize activities, camps, cleaning, cooking, teamwork, community service
- Represented organization positively and professionally while servicing the community and participating in events such as ANZAC Day, Clean-up Australia Day
Education
Cert III Hospitality - Hospitality
TRAINING UNLIMITED, Hungry Jacks
QLD07-2024
Cert II Community Service - Community Service
Faith Christian School of Distance Education
Brisbane, Qld12-2024
Faith Christian School of Distance Education - Yrs 6 - 12
Faith Christian School of Distance Education
Home Education Unit - Prep-Year 5
Home Education Unit
Skills
- Proactive team member
- Proficient in self-directed tasks
- Self-assured
- Consistently dependable
- Positive attitude towards challenges
Accomplishments
- Nominated ‘Trainee of the Year’, Hungry Jacks, 2024
- Crew Coach, Hungry Jacks, 2024/2025
- Air Force Cadets, 2023, 2024
- Scouts - Assistant Patrol Leader, 2020
- A performer with ‘Brisbane Gang Show’ (Qld Scouts Performing Arts), 2018, 2019, 2020, 2021, Rehearsing weekly for 6 months each year. Awarded 100% attendance certificate
Community Service Volunteer
Scouts QLD, 2017-2021, ANZAC Day, Clean-up Australia Day
Education Courses
- Cert III Hospitality, 12/31/24
- Cert II Community Service, 12/31/24
- Faith Christian School of Distance Education, Yrs 6 - 12
- Home Education Unit, Prep-Year 5
Timeline
Crew Coach
Hungry Jacks
03.2021 - Current
Volunteer
Scouts QLD
01.2017 - 01.2021
Faith Christian School of Distance Education - Yrs 6 - 12
Faith Christian School of Distance Education
Home Education Unit - Prep-Year 5
Home Education Unit
Cert III Hospitality - Hospitality
TRAINING UNLIMITED, Hungry Jacks
Cert II Community Service - Community Service
Faith Christian School of Distance Education
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