Tyler Cruz Er Reng
Rockhampton,Australia
Summary
Dedicated and motivated professional with proven strengths in customer service, time management, and conflict resolution. Skilled at problem-solving, team collaboration, and maintaining legal and procedural compliance. Strong communicator with a background in public service and retail environments, committed to achieving positive outcomes and fostering community engagement.
Overview
3
3
years of professional experience
Work History
Crew Member
Guzman y Gomez
Rockhampton, Australia
06.2024 - Current
- Delivered exceptional customer service in a high-paced fast-food environment, maintaining a positive and energetic attitude under pressure.
- Prepared and assembled food orders accurately and efficiently, adhering to strict food safety and hygiene standards.
- Managed register operations and processed transactions with speed and accuracy using POS systems.
- Collaborated closely with team members to ensure smooth shift transitions and uphold service standards.
- Maintained cleanliness and organization across kitchen, dining, and service areas during peak hours.
Retail Sales Associate
Universal Studios Singapore
HarbourFront, Singapore
02.2024 - 03.2024
- Provided excellent customer service and assisted with product recommendations to drive sales.
- Maintained accurate pricing, signage, and visual merchandising standards.
- Operated POS systems for cash, card, and mobile transactions efficiently.
- Kept shelves organized and visually appealing to align with company guidelines.
Police Officer
Singapore Police Force
Hougang, Singapore
02.2022 - 02.2024
- Promoted community safety through effective communication and crime prevention strategies.
- De-escalated conflicts and applied controlled use of force in high-pressure situations.
- Delivered first aid during emergencies while awaiting medical personnel.
- Led training for junior officers, sharing tactical knowledge and best practices.
- Collaborated with multiple agencies during investigations and operations.
- Documented incidents thoroughly and ensured timely report distribution.
Education
High School Diploma -
Smithfield State High School
Smithfield, QLD12.2021
Skills
- First aid knowledge
- Time management
- Customer service
- Money handling
- Basic housekeeping
- Community engagement
- Legal compliance
- Traffic direction
- Order processing
Languages
- English, Advanced
- Malay, Elementary
Timeline
Crew Member
Guzman y Gomez
06.2024 - Current
Retail Sales Associate
Universal Studios Singapore
02.2024 - 03.2024
Police Officer
Singapore Police Force
02.2022 - 02.2024
High School Diploma -
Smithfield State High School
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