Tyler Dodd

White Sands,SA

Summary

Ambitious and focused individual with upwards of 5 years experience in customer service and retail, complemented by recent hands-on experience in manufacturing. Brings a strong foundation in client service, effective communication and teamwork, along with a commitment to reliability and continuous learning. Eager to expand knowledge and develop new skills while consistently demonstrating a strong work ethic. Proficient in problem-solving, time management, and organization, with a keen eye for detail that enhances overall quality and performance. Holds a current full driver's licence as well as forklift licence.

Overview

years of professional experience

Certification

Work History

Production Worker

Bedford Group - Dovetail Manufacturing

12.2023 - Current

Operate CNC machinery and edge banding machines to produce precise and high quality components.
Perform routine maintenance to each machine to ensure safety is maintained, extend the operational lifespan of the equipment components as well as overall efficiency and performance.
Operated a variety of hand tools and measuring instruments to maintain efficiency, quality control and accurate production standards.
Stick to strict workplace health and safety procedures at all times.
Maintain a clean and hazard free work environment.
Collaborate in a team to achieve production deadlines and ensure smooth and efficient workplace systems.
Use my initiative to work independently as well as help guide others to understand how to conduct tasks, operate machinery and maintain work health and safety standards.

Grocery Clerk

Foodland

12.2018 - 01.2024

Uses communication skills to deal with customers in a professional and prompt, yet friendly and helpful manner.
Build customer loyalty by using my communication skills to bring customers the best experience possible.
Resolves customer issues and inquiries by successful direction through store layout.
Performs the role of cashier by politely communicating with customers, handling their transactions and bagging groceries.
Efficiently and effectively maintain stock levels throughout store shelves, using initiative to identify areas of improvement.
Maintained inventory levels, ensuring stock availability and organization on shelves.

Team Member

KFC

08.2017 - 12.2018

Provided exceptional customer service when communicating with customers face-to-face and over headset operations.
Operated drive thru services in taking orders, conducting transactions, and delivering food to customers in a timely and well presented manner.
Resolved customer complaints promptly, utilizing strong communication skills to ensure satisfaction.
Used multi-tasking skills to work successfully in a fast-paced environment.
Collaborated with team members to optimize workflow during peak hours, enhancing productivity.
Handled cash and credit transactions through POS systems.
Maintained cleanliness levels throughout both restaurant seating areas and behind counter areas.

Education

Graduated Year 12 -

Reynella East College

Reynella East

12-2020

Skills

Friendly yet professional communication and interaction skills
Strong work ethic
Uphold excellent time management skills
Demonstrates strong organizational skills

Detail-oriented quality control
Proficient in managing rapid workflows
Takes initiative to recognize when and where work needs to be done
Successfully carry out requests and follow instructions