Tyler Friend
Robina,QLD
Summary
Accomplished General Service Officer with a proven track record in providing compassionate care and maintaining a safe, hygienic environment for elderly residents. Proficient in multitasking, honing skills in time management, communication, and collaboration within multidisciplinary teams. Simultaneously, actively engaged in forex trading techniques, demonstrating a strong aptitude for analytical thinking and financial acumen. Concurrently, led a diverse team of over 50 individuals, spearheading their education in various software platforms. Possessing adept leadership, organizational, and mentoring abilities, I've fostered a dynamic learning environment while cultivating a comprehensive understanding of financial markets and technology
Overview
3
3
years of professional experience
1
1
Certification
Work History
Network Marketer
self employed
Gold Coast , Qld
08.2023 - Current
- Identified potential customers through market research, cold calling, and other methods of lead generation.
- Planned and organized promotional events to expand brand recognition and customers.
- Worked closely with content writers and graphic designers to develop engaging and informative material that could be used across multiple channels.
- Conducted product demonstrations for prospective clients to illustrate the features, benefits, and advantages of products or services offered.
- Recruited, hired and trained new hires to optimize profitability.
- Identified opportunities for driving more traffic and increasing conversions through targeted online advertising campaigns.
- Reduced process lags by training employees on best practices and protocols.
- Conducted regular training sessions for employees on best practices related to network marketing techniques and tools.
- Served as resource for cross-functional teams to assist in executing marketing strategies and objectives.
- Generated sales and exposure by providing relevant product information.
Genral Service Officer
Varsity Views Care Community
Varsity, GeneralQld
08.2022 - Current
- Provided excellent service and attention to customers when in face-to-face conversations.
- Proficient in providing compassionate care and assistance to elderly residents, catering to their daily needs and ensuring their comfort and well-being.
- Demonstrated ability to collaborate with multidisciplinary teams, including nursing staff and administration, to ensure coordinated care for residents.
- Developed strong communication skills through interactions with residents, their families, and staff members, ensuring effective information exchange and support.
- Proficient in responding to emergency situations calmly and effectively, following established protocols and providing immediate assistance when necessary.
BACK AREA COOK
MCDONALDS
BROADBEACH
08.2020 - 08.2022
- Coordinated orders to expedite food from kitchen according to cook time and delivery time.
- Handled advanced thawing and food pre-preparation for upcoming meals.
- Ensured that all food was cooked at the correct temperature and stored correctly.
- Interacted with waitstaff regarding special orders for customers with food allergies and gluten intolerance.
- Checked quality of food products to meet high standards.
- Communicated effectively with wait staff regarding patron food allergies and dietary restrictions.
Education
TAFE SCHOOL BASED TRADE PROGRAM – PLUMBING
01.2024
TAFE PLUMBING WORK EXPERIENCE 80 HOURS
01.2024
SECONDARY MIAMI STATE HIGH SCHOOL
01.2024
PRIMARY BROADBEACH STATE SCHOOL
01.2017
Skills
- Promotional Planning
- Customer Research
- Digital Marketing
- Branding
- Social Media Management
- Scheduling
- Communications Management
- Campaign Tracking
- Copywriting Abilities
- Strategic Planning
- Time Management
Attributes Skills
- Ambitious
- Quick Learner
- Honest
- Dependable
- Open to challenges
- Takes direction positively
- Computer literate
- Energetic
- Customer Service
References
- MARK SMITH, MCD RESTAURANT MANAGER, msmith@goldmackk.com
- Lisa Cameron, 0426 291 273, TYLER FRIEND
- Kelvin Kimani, kelvin.kimani@opalhealthcare.com.au
Hobbies and Interests
- Surfing
- Cars
Certification
- yellow card
- white card
- licensee license
References
References available upon request.
Timeline
Network Marketer
self employed
08.2023 - Current
Genral Service Officer
Varsity Views Care Community
08.2022 - Current
BACK AREA COOK
MCDONALDS
08.2020 - 08.2022
TAFE SCHOOL BASED TRADE PROGRAM – PLUMBING
TAFE PLUMBING WORK EXPERIENCE 80 HOURS
SECONDARY MIAMI STATE HIGH SCHOOL
PRIMARY BROADBEACH STATE SCHOOL
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