Summary
Overview
Work History
Education
Skills
Have won many awards and compliments regarding creative visual merchandising displays
Timeline
Generic

Chris Hiller

West Leederville ,WA

Summary

Seasoned Store Manager with strong customer service background. Polished professional skilled at leading a team to achieve great customer service. Sound Strategic planning and organisational skills in overseeing all facets of business operations to achieve maximum sales and profits.

Overview

25
25
years of professional experience

Work History

Store Manager

Liquor Barons On Angelo
03.2011 - Current
  • Maximized sales by creating innovative visual merchandising displays and store layouts.
  • Managed daily operations to ensure smooth functioning of the store, maintaining staff rosters open and close procedures, store cleaning roster, occupational health and safety checks for safe environment for customers and employees.
  • purchasing of all stock, negotiating with Suppliers for better prices, deals and promotional opportunities to grow sales and GP
  • Drive loyalty program and sign up new members that ti increase repeat business and grow overall sales revenue.
  • loss prevention training to reduce shrinkage by implementing effective security measures and training staff on proper procedures.
  • Manage stock control, cash control, and Store and Group reporting, store pricing, ticketing, CPI price changes.
  • Point of sale opening and closing procedures. Use of SAS & shopfront POS & Excel
  • Managed and communicate with store employees successfully in fast-paced environment through proactive team based communication WhatsApp and meetings.
  • Rotated merchandise and displays to feature new products and promotions creating an ever changing and refreshing shopping experience for customers.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.

Proprietor

Food By Christopher Hiller
05.1999 - 01.2011

Two cafes. Subiaco and Burswood.

cafe and catering business both open 7 days.

Education

High School Diploma -

Guildford Grammar School
Guildford, WA
1980

Skills

  • Revenue Generation
  • Store Merchandising
  • Operations Management
  • Customer Relations
  • Sales Professional
  • Product Merchandising
  • Operations
  • Strategic Thinker

Have won many awards and compliments regarding creative visual merchandising displays

Jacobs creek Australian open tennis trip to melbourne  x 2 times   Lion Nathan Melbourne cup trip to melbourne x 2  times,    Rob Oatley trip to Hamilton island ,    Seppelts display trip to melbourne ,   CCA top 5 retailer Trip to kentucky distillery visits & Colorado Brewery tours ,

Timeline

Store Manager

Liquor Barons On Angelo
03.2011 - Current

Proprietor

Food By Christopher Hiller
05.1999 - 01.2011

High School Diploma -

Guildford Grammar School
Chris Hiller