Tyler Kennedy
Mackay,QLD
Summary
Proven Trade and Sales Assistant with a track record of enhancing productivity and customer satisfaction at Glendale Homes/DMG Constructions. Excels in risk management and excellent communication, achieving project delivery under budget and fostering strong client relationships. Demonstrates strong organizational skills and teamwork, leading to streamlined operations and increased sales revenue.
Energetic and reliable with strong work ethic and hands-on abilities. Possess foundational knowledge in safety protocols and tool usage, including operating power tools and maintaining equipment. Aiming to contribute to efficient operations and support team goals.
Overview
5
5
years of professional experience
Work History
Trade Assistant
Glendale Homes/DMG Constructions
04.2023 - 01.2025
- Assisted supervisor with various daily tasks which improved productivity and resulted in better efficiency.
- Spoke with peers to verify task completion, meeting tight deadlines, and schedules.
- Assisted in inventory management, keeping track of supplies to avoid project delays.
- Increased customer satisfaction by assisting in delivering projects on time and under budget.
- Reduced downtime with proactive maintenance of tools and machinery.
- Facilitated smoother project operations by preparing materials before their use.
- Improved work site safety, identifying potential hazards and implementing preventative measures.
- Ensured workplace safety, conducting regular checks and maintaining equipment to prevent accidents.
- Improved project flexibility, quickly adapting to changing tasks and priorities.
- Improved project timelines by assisting in setup and breakdown of job sites.
Senior Sales Assistant
Xceed
06.2021 - 03.2023
- Checked with customers after sales to determine satisfaction and offer additional services such as assembly and warranties.
- Provided excellent customer service by promptly addressing client inquiries and resolving any issues that arose during the sales process.
- Fostered an environment of teamwork among junior staff members, contributing to achievements within the department.
- Provided customers with detailed information about products while learning about personal needs, budget and desires of each person.
- Accepted and processed cash and card payments.
- Developed a deep understanding of the company''s product offerings to better serve clients and drive sales growth.
- Increased sales revenue by building strong relationships with key clients and identifying new opportunities.
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers with prompt and polite support in-person and via telephone.
- Remained calm in high-stress, dynamic environment to promote service to customers and staff.
- Established relationships with customers using active listening and interpersonal skills.
- Informed customers of promotions to increase sales productivity and volume.
Trade Assistant
Barefoot Painting and Fabrication
08.2019 - 04.2021
- Ensured workplace safety, conducting regular checks and maintaining equipment to prevent accidents.
- Improved work site safety, identifying potential hazards and implementing preventative measures.
- Spoke with peers to verify task completion, meeting tight deadlines, and schedules.
- Improved project flexibility, quickly adapting to changing tasks and priorities.
- Provided support for skilled tradespeople, leading to streamlined project execution.
- Enhanced team productivity by efficiently organizing tools and materials for easy access.
- Contributed to team morale, providing timely assistance and support where needed.
- Reduced downtime with proactive maintenance of tools and machinery.
- Assisted supervisor with various daily tasks which improved productivity and resulted in better efficiency.
Education
No Degree - Completed Year 11
Mackay State High School
Mackay, QLD12-2019
Skills
- Strong organizational/ Time management abilities
- Risk management
- Multitasking Abilities
- Excellent communication
- Time management/ Task prioritization
- Decision-making
- Teamwork
- Problem-solving abilities
- Self motivation
Timeline
Trade Assistant
Glendale Homes/DMG Constructions
04.2023 - 01.2025
Senior Sales Assistant
Xceed
06.2021 - 03.2023
Trade Assistant
Barefoot Painting and Fabrication
08.2019 - 04.2021
No Degree - Completed Year 11
Mackay State High School
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