Summary
Overview
Work History
Education
Skills
References
Accomplishments
Certification
Timeline
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Tyler Norris

11 Walloon Street, Theodore,QLD

Summary

Versatile professional with a solid track record at Workpac, demonstrating adaptability in roles from Dump Truck Operator to Administration. Proven expertise in crisis management and multi-tasking, complemented by strong communication skills and meticulous attention to detail. Completed NDIS orientation and COVID infection control training, reflecting a commitment to safety and compliance.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Dump Truck Operator

Workpac
Moura , QLD
10.2023 - 02.2025
  • Communicated regularly with supervisor regarding current projects or any issues that arose during operation of the dump truck.
  • Performed daily safety checks on dump truck and ensured all safety features were in proper working order.
  • Followed instructions provided by supervisor to complete assigned tasks efficiently.
  • Ensured safe and efficient operation of machinery.
  • Communicated regularly with Dispatch and other team members.
  • Adhered to safety protocols to minimize accidents.
  • Transported materials safely to assigned disposal sites.
  • Performed refueling of machinery efficiently and within safety protocols.

Support Worker

People Of Peony
07.2021 - 09.2022

• Provide support to individual clients in the community.

• Carrying out household obligations and ensuring the house is clean and tidy.

• Showering/bathing, dressing/grooming, toileting.

• Assistance with preparing meals, shopping for and with clients and banking and bills.

• Supervision and administration of medication to clients.

Residential Youth Worker

Safe Places For Children
10.2021 - 01.2022

•Provide therapeutic, holistic care to vulnerable young people.

• Assist with preparing and cooking meals.

• School drop off and pick up.

• Ensure placement is clean and tidy to provide a positive space for the young people.

• Encourage young people to make positive and informed life choices.

• Maintain high quality case notes and information related to outcome indicators for the service.

• Contribute to a monthly written report covering highlights and outcomes achieved by the service.

Teacher Aide

Clifford Park Special School
08.2021 - 09.2021

• Provide support in planning and preparation for daily activities.

• Provide support to teacher to ensure a safe and stimulating learning environment.

• Assist the teacher in preparing lesson outlines, plans and curricula in assigned areas.

•Performed miscellaneous job related duties as required.

Support Worker

Acts Care
08.2019 - 03.2021

•Facilitate community inclusion and participation including 1:1 and independent on individual needs, abilities and preferences and support clients to establish and maintain relationships.

• Assist with clients physical and mobility requirements in accordance with training provided and the relevant workplace health and safety standards, including transferring of clients.

• Supervision and administration of clients medication requirements. Identifying the need for and supporting clients to attend, medical/therapist appointments, behavioural support and transport as required.

• Provide other support to individual clients as required, such as; personal administration, shopping for and with clients, banking and paying bills.

• Showering/bathing, dressing, grooming, toileting.

• Preparing meals, assisting individual clients to eat their meals, providing clients with additional support where required.

• Performing household duties and ensuring the house is clean, disinfected and tidying of clients rooms.

Administration

David O’Brien Accountants
01.2018 - 12.2019

• Customer liaising, dependent of circumstances, in person and via phone, emails and letters.

• Invoicing, banking and receipting.

• Customer queries, phone calls and handling any disputes.

• Data entry, invoice clients and receipting payments.

• Emails, post and mail management.

• Banking and petty cash and reconciling.

• Collating and formatting client information, filing.

•Sending out and lodging tax returns.

• Cleaning (vacuuming, wiping down surfaces and washing dishes).

Waitstaff

Rusty’s Motor Inn
11.2017 - 02.2018

• Taking orders, table service, taking out meals.

• Serving customers behind the bar.

• Preparing and delivery of room service orders.

• Cleaning work areas.

• Preparing for functions e.g. table and room set up.

Kitchen Hand

Rooms Motel
01.2014 - 12.2015
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Lifted and carried heavy materials.
  • Unloaded food deliveries and stored items in proper locations for easy access.
  • Operated food slicers, grinders and chopper in accordance with safety guidelines.

Education

Completed Year 12 Certification -

Pittsworth State High School
Pittsworth, QLD
12.2017

Skills

  • Troubleshooting
  • General Housekeeping
  • Crisis Management
  • Comprehensive Documentation Experience
  • Safe Medication Dispensing
  • Capability to work autonomously and as part of a team
  • Attention to detail, to acquire new skills quickly
  • Effective Multi-Tasking
  • Strong Communication Skills
  • Proficient Computer Skills
  • Have completed NDIS orientation module and COVID infection control training
  • Maintenance procedures
  • Accident prevention
  • Heavy equipment operation
  • Daily vehicle inspections
  • Load distribution
  • Logbook maintenance
  • Defensive driving
  • Environmental awareness
  • Weather adaptation
  • Adherence to regulations

References

Belinda Quirk 

Trainer and Assessor - Workpac

MOB: 0404123607

Nathan Sward

Trainer and Assessor/Supervisor - Anglo American

MOB: 0418332188

Accomplishments

  • Received a full Business scholarship in year 12 during my education at Pittsworth State High School.

Certification

  • Completed Coal Board Medical.
  • Completed Standard 11 before commencing employment with Workpac.

Timeline

Dump Truck Operator

Workpac
10.2023 - 02.2025

Residential Youth Worker

Safe Places For Children
10.2021 - 01.2022

Teacher Aide

Clifford Park Special School
08.2021 - 09.2021

Support Worker

People Of Peony
07.2021 - 09.2022

Support Worker

Acts Care
08.2019 - 03.2021

Administration

David O’Brien Accountants
01.2018 - 12.2019

Waitstaff

Rusty’s Motor Inn
11.2017 - 02.2018

Kitchen Hand

Rooms Motel
01.2014 - 12.2015

Completed Year 12 Certification -

Pittsworth State High School
Tyler Norris