Highly motivated employee with a strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Seeking new challenges and opportunities to improve skillset in a leadership role.
Overview
13
13
years of professional experience
Work History
Protective Service Officer
Australian Federal Police
Sydney, NSW
03.2019 - Current
Deterred criminal activity by providing expert and highly visible security presence at facilities.
Monitored CCTV systems to ensure safety and security of premises.
Adhered to daily patrol schedules to support a consistent security presence throughout Commonwealth facilities.
Identified suspicious activity to determine appropriate response.
Conducted regular patrols of the premises to identify any suspicious activity or persons.
Army Reservist
Australian defence force
Sydney, NSW
06.2020 - 12.2023
Prioritized and organized tasks to efficiently accomplish service goals.
Maintained updated knowledge through continuing education and advanced training.
Completed day-to-day duties accurately and efficiently.
Worked successfully with a diverse group of coworkers to accomplish goals and address issues related to our goals.
Served within the officer corps with training based on leadership capability and effectiveness under pressure.
Assistant Cafe Manager
Ground at the grove
Sydney, NSW
07.2011 - 02.2019
Assisted with managing daily cafe operations, including supervising staff and monitoring customer service.
Developed strategies for increasing customer satisfaction and loyalty.
Maintained accurate records of sales and inventory levels.
Created weekly schedules for cafe staff based on business needs.
Resolved conflicts between employees and customers efficiently.
Education
Graduate Certificate - Philosophy
University Western Sydney
Sydney NSW
12-2018
Bachelor of Arts - Police Studies
Western Sydney University
Sydney, NSW
06-2018
Diploma of Human Resources - Business
Liverpool Tafe
Sydney Nsw
06-2015
Certificate IV in Business - Business
Liverpool Tafe
Sydney, NSW
06-2014
Skills
De-Escalation Techniques
Situational Awareness
Incident documentation
Personal communication
Investigative skills
Patrol procedures
Physical Fitness
Achievements
Performed higher duties intermittently at the band six level as a Protective Service Sergeant at Kirribilli and Admiralty house (January 2021- May 2023).
Currently performing higher duties at the band four level as a Protective Service Officer Two at Holsworthy Barracks ( September 2023- Current)
Have composed and personally overseen the execution of Tactical Planning Assessments (TPA) for multiple events conducted at Kirribilli house. Examples include a diplomatic visit by the president of Japan and the annual Admiralty House open day.
Timeline
Army Reservist
Australian defence force
06.2020 - 12.2023
Protective Service Officer
Australian Federal Police
03.2019 - Current
Assistant Cafe Manager
Ground at the grove
07.2011 - 02.2019
Graduate Certificate - Philosophy
University Western Sydney
Bachelor of Arts - Police Studies
Western Sydney University
Diploma of Human Resources - Business
Liverpool Tafe
Certificate IV in Business - Business
Liverpool Tafe
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