Summary
Overview
Work History
Education
Skills
Timeline
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Sophie Bowman

Cairns,QLD

Summary

Trade Assistant recognized for excellent professionalism, great can-do attitude, exceptional productivity, and efficient task execution, while always adhering to safety standards and procedures.

Overview

12
12
years of professional experience

Work History

Labouror /Trade Assistant Contractor

Paint Anything
Cairns, Portsmith Waste Transfer Station., QLD
03.2024 - Current
  • Carry out regular safety checks on machinery prior to operation.
  • Confidently reading and signing of permits, JSEA, SWMS, and SOPs.
  • Recognize significance of locking on and off to digester plant and equipment.
  • Facilitated effective communication via two-way radio, verbal exchanges, written, and hand signals.
  • Demonstrate access to, and egress from, confined space.
  • Conducted safety inspections and assessments of confined spaces to identify hazards and risks.
  • Directed a team of laborers to remove hairballs, compost, and other hazardous materials from digester plant cells.
  • Support engineers by supplying essential information for digester plant crack welding repair, and thoroughly recording each procedure in the engineer's report.
  • Assisted in setting up and dismantling equipment and machinery for projects.
  • Followed detailed instructions from qualified boiler makers to perform specific tasks efficiently.
  • Assisted in conducting routine inspections and maintenance of tools and equipment.
  • Managed various hand and power tools to aid in project completion, including grinders, demolition saws, air hammers, and drills, safely.
  • operate diverse machinery including EWPS, fire hose pod, air compressors, gurneys, small trucks.
  • Maintained constant vigilance for the early detection of potential fires.
  • Ensured all safety protocols were followed during each session, including wearing appropriate PPE, face masks, gloves, and eye protection.

Service Advisor/Retail Sales Assistant

Pump n Pedals
Cairns City , QLD
09.2019 - 02.2024
  • Managed incoming calls from customers looking for quotes or information about products.
  • Developed strong relationships with distributors and customers by providing exceptional customer service.
  • Demonstrated knowledge of advanced diagnostic equipment used in the shop.
  • Diagnosed mechanical issues through the visual inspection of bicycles, parts, and accessories.
  • Ordered necessary replacement parts for bicycles based on customer needs or demands.
  • Cleaned chains, derailleurs, brakes and other bike components.
  • Repaired flat tires using specialized tools such as tire levers, patch kits.
  • Organized inventory of spare parts according to type, size and availability.
  • Assisted customers in selecting appropriate accessories for their bicycles.
  • Created and documented job cards to record repairs completed on bicycles and e-bikes.
  • Researched past and current trends in cycling technology to stay up to date with industry changes.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Utilized various software and tools to streamline processes and optimize performance.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.

Retail Worker

Kmart
Mount Sheridan, Cairns, QLD
11.2013 - 09.2019
  • Processed returns and exchanges according to company policies while maintaining positive customer relations.
  • Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
  • Cleaned shelves, counters and tables to maintain organized store.
  • Maintained an organized store environment by restocking shelves and organizing displays.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Helped customers by answering questions and locating merchandise.
  • Followed company policies, rules and procedures to promote company goals and maintain safety.

Education

High School Diploma -

Trinity Bay State High School
Cairns, QLD
11-2014

Skills

  • Hazard identification
  • Safety compliance
  • Risk assessment
  • Strong organizational skills
  • Teamwork
  • Professionalism
  • Effective communication
  • Attention to detail

Timeline

Labouror /Trade Assistant Contractor

Paint Anything
03.2024 - Current

Service Advisor/Retail Sales Assistant

Pump n Pedals
09.2019 - 02.2024

Retail Worker

Kmart
11.2013 - 09.2019

High School Diploma -

Trinity Bay State High School
Sophie Bowman