Tyler Warren
Rockhampton,QLD
Summary
Proven to excel in high-pressure environments, I significantly enhanced customer satisfaction at Berserker Tavern by mastering liquor knowledge and showcasing exceptional communication skills. My leadership in training new hires and streamlining bar operations led to a noticeable increase in service efficiency, fostering a loyal customer base through outstanding service and an engaging personality.
Overview
5
5
years of professional experience
Work History
Bartender
Berserker Tavern
Rockhampton, QLD
02.2024 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
Team Supervisor
Park Avenue Hotel
Rockhampton, QLD
03.2022 - 01.2024
- Facilitated strong relationships between our team and other departments leading to improved cross-functional collaboration.
- Resolved conflicts between team members diplomatically, maintaining a healthy working environment conducive to productivity.
- Evaluated team member performance regularly, providing guidance for professional growth and development.
- Collaborated with upper management to establish performance goals for the team and develop strategies for achieving them.
Meat Processor
Wild Game Production
Longreach
04.2019 - 07.2019
- Maintained sharpness of tools for precise cuts and optimal safety during meat processing tasks.
- Achieved compliance with all health regulations through diligent attention to cleanliness standards during processing operations.
- Reduced waste and improved yield through careful monitoring of cutting and trimming procedures.
- Participated in ongoing training initiatives to stay current on industry trends and best practices for meat processing operations.
Education
Year 10 -
North Rockhampton State High School
Rockhampton North, QLD2016
Skills
- Strong multitasking
- Customer Service
- Liquor, beer, and wine knowledge
- Highly reliable
- Clear and effective communication
- Team player attitude
- Outgoing Personality
- Engaging personality
- Handling Difficult Customers
- Professional Appearance
- Team training and development
- New Hire Training
- Changing beer kegs
Timeline
Bartender
Berserker Tavern
02.2024 - Current
Team Supervisor
Park Avenue Hotel
03.2022 - 01.2024
Meat Processor
Wild Game Production
04.2019 - 07.2019
Year 10 -
North Rockhampton State High School