Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Languages
Timeline
Generic

Tyler Wright

Woy Woy

Summary

Looking for a full-time position, I have time management and productivity skills that will assist me in performing any role. I possess a current manual driving license and am motivated to travel if needed.

Overview

8
8
years of professional experience

Work History

Sales Assistant

Total Tools
03.2023 - Current
  • Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
  • Processed transactions accurately while maintaining a high level of customer service.
  • Increased sales by building strong customer relationships and providing excellent service.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
  • Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
  • Met and exceeded sales targets consistently, contributing to overall team success.
  • Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.
  • Resolved customer complaints with empathy and professionalism, maintaining positive store reputation.
  • Negotiated with suppliers to secure merchandise at competitive prices, improving profit margins.
  • Managed efficient cash register operations.
  • Developed loyal customer base by providing consistent, high-quality service.
  • Prioritized helping customers over completing other routine tasks in store.

Commercial Glazier

Wideline Windows & Doors
10.2021 - 03.2023
  • Increased productivity by maintaining a clean and organized workspace, optimizing workflow processes.
  • Demonstrated expertise in proper handling of glass materials, minimizing breakage and waste.
  • Supported project managers with accurate documentation of completed work for quality assurance purposes.
  • Ensured safety compliance by properly installing and securing glass panels in various commercial settings.
  • Conducted final inspections of completed projects as per industry standards before handing over the site to clients.
  • Carefully and accurately measured and marked outlines and patterns on glass to indicate cutting lines.
  • Demonstrated excellent interpersonal and communication skills in liaising with supervisors, coworkers and clients by telephone, email, or in person.
  • Developed strong client relationships through effective communication and prompt responses to inquiries or concerns.
  • Troubleshot issues during installations, implementing solutions to address potential problems proactively.

Maintenance Officer

Australian Reptile Park
04.2021 - 10.2021
  • Maintained accurate records of maintenance work completed, streamlining future repairs and reducing costs.
  • Improved equipment reliability by conducting regular maintenance and inspections.
  • Performed comprehensive assessments of equipment condition, identifying opportunities for improvement or replacement when necessary.
  • Reduced downtime through preventative maintenance tasks and timely repairs.
  • Interacted with employees to seek input on process and equipment improvement.
  • Investigated and diagnosed causes of breakdowns and developed programs and solutions to reduce or eliminate future occurrences.

Commercial Cleaner

Self Employed
01.2020 - 11.2020
  • Handled equipment, chemicals and materials properly and with caution.
  • Kept building entryway glass clean and polished for professional presentation.
  • Specialized in working with industrial cleaning products within strict safety procedures.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Operated and maintained large cleaning equipment including carpet shampoo machines, industrial washing machines and dishwashers.
  • Delivered quality customer service to address urgent needs and cleaning requests.
  • Sanitized toilets, sinks, showers, kitchen surfaces and other high-traffic home fixtures.
  • Emptied trashcans and transported waste to collection areas.
  • Used squeegees and cleaners to clean windows and glass partitions.
  • Worked alongside other cleaners to complete sizable jobs in corporate office buildings.
  • Used power scrubbing and waxing machines to scrub and polish floors.
  • Maintained clean, neat and professional entrances.
  • Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
  • Used consultative sales approach to understand customer needs and recommend relevant offerings.
  • Assisted customers by answering questions and fulfilling requests.
  • Answered questions about store policies and concerns to support positive customer experiences.

Carpenter Apprentice

Wrightway Building Consultants
01.2018 - 12.2019
  • Assisted with movement of materials and equipment to job sites.
  • Kept job site cleaned up properly and all debris disposed of in specified containers.
  • Interpreted specifications and construction drawings to understand tasks necessary to complete each job.
  • Accepted feedback from foreman and journeyman carpenter, implementing suggestions into later work.
  • Offered valuable suggestions to clients' remodel needs.
  • Proactively managed projects to obtain 100% customer satisfaction for all custom work.
  • Worked with master carpenters to install decks for both residential and commercial customers.
  • Effectively used all fasteners such as nails, screws, pneumatic nailing systems, concrete anchors, powder-actuated fasteners and framing connectors.
  • Organized project work by reading blueprints and assessing job specifications to determine optimal plans.
  • Monitored tool and equipment condition and arranged repairs as needed.
  • Built and hung custom doors and frames.
  • Properly poured, set and cured concrete.
  • Read and effectively used truss-roof prints to cut and set roofs accordingly.
  • Cut and installed insulation for residential and commercial buildings.
  • Safely operated electric cordless and hammer drills and cutting torches.
  • Checked measurements and completed accurate cuts to prevent materials waste and maintain cost controls.

Education

High School Education -

Brisbane Water Secondary College
01.2016

CERT III - Carpentry

Ourimbah TAFE
01.2019

Skills

  • Deep cleaning abilities
  • Safe chemical handling
  • Cleaning
  • Repair
  • Auto and Engine Repair
  • Troubleshooting Skills
  • Repairs Knowledge
  • Defective Parts Disassembly
  • Quality Assurance
  • Scaffolding construction
  • Hand and power tools
  • Commercial construction
  • Safety and compliance
  • Residential construction
  • Cash handling
  • Goal oriented
  • Relationship building
  • Stock management
  • Complex Problem-solving
  • Processing payments
  • Point of sale operation
  • Opening and closing procedures
  • Customer needs assessment
  • Returns and exchanges
  • Sales target achievement
  • Customer service
  • Product management and pricing
  • Friendly and helpful
  • Strong communication and interpersonal skills
  • Reliable and responsible

Hobbies and Interests

My Hobbies Include, Working around cars on weekends., I have a huge interest in vehicles., Which includes, - Working on all sorts of engines / Parts, (ECT) - Basic maintenance - Removing and reinstalling engines, gearboxes, (ECT), I have a lot of knowledge about the Automotive industry.

Languages

English
Native or Bilingual

Timeline

Sales Assistant

Total Tools
03.2023 - Current

Commercial Glazier

Wideline Windows & Doors
10.2021 - 03.2023

Maintenance Officer

Australian Reptile Park
04.2021 - 10.2021

Commercial Cleaner

Self Employed
01.2020 - 11.2020

Carpenter Apprentice

Wrightway Building Consultants
01.2018 - 12.2019

CERT III - Carpentry

Ourimbah TAFE

High School Education -

Brisbane Water Secondary College
Tyler Wright