Looking for a full-time position, I have time management and productivity skills that will assist me in performing any role. I possess a current manual driving license and am motivated to travel if needed.
Overview
8
8
years of professional experience
Work History
Sales Assistant
Total Tools
03.2023 - Current
Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
Processed transactions accurately while maintaining a high level of customer service.
Increased sales by building strong customer relationships and providing excellent service.
Helped customers locate products and checked store system for merchandise at other sites.
Assisted customers with prompt and polite support in-person and via telephone.
Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
Met and exceeded sales targets consistently, contributing to overall team success.
Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.
Resolved customer complaints with empathy and professionalism, maintaining positive store reputation.
Negotiated with suppliers to secure merchandise at competitive prices, improving profit margins.
Managed efficient cash register operations.
Developed loyal customer base by providing consistent, high-quality service.
Prioritized helping customers over completing other routine tasks in store.
Commercial Glazier
Wideline Windows & Doors
10.2021 - 03.2023
Increased productivity by maintaining a clean and organized workspace, optimizing workflow processes.
Demonstrated expertise in proper handling of glass materials, minimizing breakage and waste.
Supported project managers with accurate documentation of completed work for quality assurance purposes.
Ensured safety compliance by properly installing and securing glass panels in various commercial settings.
Conducted final inspections of completed projects as per industry standards before handing over the site to clients.
Carefully and accurately measured and marked outlines and patterns on glass to indicate cutting lines.
Demonstrated excellent interpersonal and communication skills in liaising with supervisors, coworkers and clients by telephone, email, or in person.
Developed strong client relationships through effective communication and prompt responses to inquiries or concerns.
Troubleshot issues during installations, implementing solutions to address potential problems proactively.
Maintenance Officer
Australian Reptile Park
04.2021 - 10.2021
Maintained accurate records of maintenance work completed, streamlining future repairs and reducing costs.
Improved equipment reliability by conducting regular maintenance and inspections.
Performed comprehensive assessments of equipment condition, identifying opportunities for improvement or replacement when necessary.
Reduced downtime through preventative maintenance tasks and timely repairs.
Interacted with employees to seek input on process and equipment improvement.
Investigated and diagnosed causes of breakdowns and developed programs and solutions to reduce or eliminate future occurrences.
Commercial Cleaner
Self Employed
01.2020 - 11.2020
Handled equipment, chemicals and materials properly and with caution.
Kept building entryway glass clean and polished for professional presentation.
Specialized in working with industrial cleaning products within strict safety procedures.
Used time management and efficient cleaning methods to meet deadlines.
Operated and maintained large cleaning equipment including carpet shampoo machines, industrial washing machines and dishwashers.
Delivered quality customer service to address urgent needs and cleaning requests.
Sanitized toilets, sinks, showers, kitchen surfaces and other high-traffic home fixtures.
Emptied trashcans and transported waste to collection areas.
Used squeegees and cleaners to clean windows and glass partitions.
Worked alongside other cleaners to complete sizable jobs in corporate office buildings.
Used power scrubbing and waxing machines to scrub and polish floors.
Maintained clean, neat and professional entrances.
Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
Used consultative sales approach to understand customer needs and recommend relevant offerings.
Assisted customers by answering questions and fulfilling requests.
Answered questions about store policies and concerns to support positive customer experiences.
Carpenter Apprentice
Wrightway Building Consultants
01.2018 - 12.2019
Assisted with movement of materials and equipment to job sites.
Kept job site cleaned up properly and all debris disposed of in specified containers.
Interpreted specifications and construction drawings to understand tasks necessary to complete each job.
Accepted feedback from foreman and journeyman carpenter, implementing suggestions into later work.
Offered valuable suggestions to clients' remodel needs.
Proactively managed projects to obtain 100% customer satisfaction for all custom work.
Worked with master carpenters to install decks for both residential and commercial customers.
Effectively used all fasteners such as nails, screws, pneumatic nailing systems, concrete anchors, powder-actuated fasteners and framing connectors.
Organized project work by reading blueprints and assessing job specifications to determine optimal plans.
Monitored tool and equipment condition and arranged repairs as needed.
Built and hung custom doors and frames.
Properly poured, set and cured concrete.
Read and effectively used truss-roof prints to cut and set roofs accordingly.
Cut and installed insulation for residential and commercial buildings.
Safely operated electric cordless and hammer drills and cutting torches.
Checked measurements and completed accurate cuts to prevent materials waste and maintain cost controls.
Education
High School Education -
Brisbane Water Secondary College
01.2016
CERT III - Carpentry
Ourimbah TAFE
01.2019
Skills
Deep cleaning abilities
Safe chemical handling
Cleaning
Repair
Auto and Engine Repair
Troubleshooting Skills
Repairs Knowledge
Defective Parts Disassembly
Quality Assurance
Scaffolding construction
Hand and power tools
Commercial construction
Safety and compliance
Residential construction
Cash handling
Goal oriented
Relationship building
Stock management
Complex Problem-solving
Processing payments
Point of sale operation
Opening and closing procedures
Customer needs assessment
Returns and exchanges
Sales target achievement
Customer service
Product management and pricing
Friendly and helpful
Strong communication and interpersonal skills
Reliable and responsible
Hobbies and Interests
My Hobbies Include, Working around cars on weekends., I have a huge interest in vehicles., Which includes, - Working on all sorts of engines / Parts, (ECT) - Basic maintenance - Removing and reinstalling engines, gearboxes, (ECT), I have a lot of knowledge about the Automotive industry.