TYMMEEKA MARTIN
Gold Coast,QLD
Summary
Articulate professional with extensive experience in face-to-face customer service roles. Proven strengths in sales, cash management, stock control, and transaction processing. Demonstrates strong interpersonal skills and adaptability in diverse environments. Highly motivated to tackle new challenges and excel in both independent and team settings.
Overview
10
10
years of professional experience
Work History
Delivery Driver
Bursons Auto Parts
12.2024 - Current
- Executed timely delivery of parts through efficient route planning.
- Transported parts while ensuring safe loading and unloading practices.
- Maintained vehicle condition to uphold operational standards.
2IC Manager
Millers Fashion Nera
05.2024 - 01.2025
- Executed sales strategies to achieve revenue targets.
- Provided exceptional customer service to enhance client satisfaction.
- Managed merchandising efforts to optimize product visibility and accessibility.
- Maintained stock control through accurate inventory tracking and management.
- Performed general office duties, encompassing all aspects of paperwork.
Optical Assistant
Bailey Nelson
11.2023 - 04.2024
- Achieved sales targets through effective customer service and merchandising strategies.
- Fitted and adjusted glasses to ensure optimal customer satisfaction.
- Conducted stock control and stocktake to maintain accurate inventory levels.
- Liaised with Private Medical and Medicare for seamless service delivery.
Optical Assistant/Keyholder
Oscar Wylee
12.2022 - 11.2023
- Managed sales operations to achieve revenue targets and drive growth.
- Provided exceptional customer service to enhance client satisfaction.
- Fitted and adjusted glasses for optimal comfort and functionality.
- Executed merchandising strategies to maximize product visibility and appeal.
- Conducted stock control and inventory management to ensure adequate supply levels.
- Performed stocktakes to maintain accurate inventory records.
- Liaised with Private Medical and Medicare to facilitate patient claims.
- Oversaw store opening and closing procedures to ensure operational efficiency.
Retail Assistant
Ally Fashion
12.2022 - 06.2023
- Executed sales strategies to achieve revenue targets.
- Delivered exceptional customer service to enhance client satisfaction.
- Managed merchandising efforts to optimize product visibility and appeal.
- Oversaw stock control processes to maintain accurate inventory levels.
- Performed general office duties, including comprehensive paperwork management.
Optical Assistant
Specsavers
05.2021 - 12.2022
- Enhanced sales performance through effective merchandising strategies.
- Provided exceptional customer service to ensure client satisfaction.
- Fitted and adjusted glasses and contact lenses for optimal comfort.
- Conducted stock control and stocktake to maintain inventory accuracy.
- Liaised with Private Medical and Medicare to streamline patient processes.
Retail Assistant
Molly and Rose
09.2020 - 03.2021
- Achieved sales targets through strategic merchandising efforts.
- Enhanced customer service experiences to drive repeat business.
- Executed effective merchandising strategies to increase product visibility.
Call Centre
TSA Group
02.2020 - 07.2020
- Enhanced customer engagement through effective communication while navigating multiple systems.
- Resolved customer complaints confidentially, ensuring satisfaction and retention.
- Delivered exceptional sales support, contributing to overall revenue growth.
- Managed customer service inquiries efficiently, promoting a positive brand image.
Retail Assistant
Goldmark
02.2017 - 12.2019
- Executed effective sales strategies to achieve revenue targets.
- Delivered exceptional customer service, enhancing client satisfaction and retention.
- Implemented merchandising tactics to optimize product visibility and drive sales.
- Monitored stock levels to ensure adequate supply and minimize shortages.
- Conducted thorough stocktakes to maintain accurate inventory records.
Retail Assistant
Prouds
11.2015 - 02.2017
- Executed sales strategies to drive revenue growth and achieve targets.
- Delivered exceptional customer service, enhancing client satisfaction and loyalty.
- Managed merchandising efforts to optimize product presentation and increase visibility.
- Oversaw stock control processes to maintain accurate inventory levels.
- Conducted stocktake activities to ensure inventory accuracy and accountability.
Education
Senior Certificate -
Dakabin State High School
01.2017
Skills
Customer service
- Communication skills
- Problem solving
- Reliability and punctuality
- Attention to detail
- Sales strategies
- Positive mindset
References
- Ray, Doyle, 0451 457 511, Ally Fashion
- Mellissa, Robinson, 0413 372 102, Millers Fashion
- Kelly, Kelly, 0431 360 509, Specsavers
Personal Attributes
- Well organised
- Trustworthy
- Reliable
- Motivated and Enthusiastic
Timeline
Delivery Driver
Bursons Auto Parts
12.2024 - Current
2IC Manager
Millers Fashion Nera
05.2024 - 01.2025
Optical Assistant
Bailey Nelson
11.2023 - 04.2024
Optical Assistant/Keyholder
Oscar Wylee
12.2022 - 11.2023
Retail Assistant
Ally Fashion
12.2022 - 06.2023
Optical Assistant
Specsavers
05.2021 - 12.2022
Retail Assistant
Molly and Rose
09.2020 - 03.2021
Call Centre
TSA Group
02.2020 - 07.2020
Retail Assistant
Goldmark
02.2017 - 12.2019
Retail Assistant
Prouds
11.2015 - 02.2017
Senior Certificate -
Dakabin State High School
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