Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Tynarra Townsend

Sydney,NSW

Summary

Personable Front Desk Medical Receptionist skilled at facilitating patient appointments. Delivers top-notch service and support and works well under pressure. Expert in diffusing conflicts and solving patient or staff problems.

Overview

6
6
years of professional experience

Work History

Medical Receptionist

Dr Lim's eye surgery
Coffs Harbour, NSW
08.2023 - Current
  • Answered phones promptly and directed calls appropriately.
  • Assisted with filing of medical records and documents, maintaining accurate electronic files.
  • Answered incoming calls, responding to inquiries from patients and other medical offices.
  • Greeted and checked in patients, updating patient information in computer system.
  • Scheduled and confirmed patient appointments and consultations.

Receptionist

Mills Thom mechanical
Coffs Harbour, NSW
01.2022 - 08.2022
  • Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
  • Scheduled appointments for clients, customers, and other visitors.
  • Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Provided excellent customer service at all times while interacting with both internal and external customers.

Sales Assistant

Coles
Moonee Beach, NSW
10.2018 - 12.2021
  • Resolved customer complaints in a timely manner.
  • Informed customers about current promotions and discounts.
  • Ensured compliance with company policies and procedures at all times.
  • Greeted customers and provided assistance with product selection.
  • Maintained cleanliness of the sales floor area at all times.
  • Processed orders accurately and efficiently using a POS system.
  • Performed cashier duties such as scanning items, processing payments, and issuing receipts or change due.

Education

High School Diploma -

Coffs Harbour High School
Coffs Harbour, NSW
12-2021

Skills

  • Payment Collection
  • Telephone Etiquette
  • Appointment management
  • Front Desk Operations

References

Christine Dodd - Manager, Coles 

02 66566333

Shanae Turner - Practice Manager, Dr Lims eye surgery

0432231603

Timeline

Medical Receptionist

Dr Lim's eye surgery
08.2023 - Current

Receptionist

Mills Thom mechanical
01.2022 - 08.2022

Sales Assistant

Coles
10.2018 - 12.2021

High School Diploma -

Coffs Harbour High School

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Tynarra Townsend