Multi-tasking Manager well-known for creating positive workplace culture and
high-performing teams. Resourceful Manager offering history of success
coordinating and monitoring operations across various departments. Effective
leader and problem-solver dedicated to streamlining operations to decrease
costs and promote organizational efficiency. Highly committed with hardworking
mentality to maintain quality of services needing to be provided..
Maintained schedules for 20+ clients
Built relationships with clients through clear and consistent communication
Assist in additional oncall role when required
Upskilled my knowledge in additional training provided by the company
Woolworth's Group | Madeley, WA
Created and maintained schedules weekly for a large team of 35+
individuals.
Rostering within the budget of the company while maintaining optimal
performance needed for the project.
Led a team of professionals to consistently achieve or exceed performance
targets.
Optimized scheduling practices to ensure adequate staffing during peak
business hours without sacrificing employee satisfaction or budgetary
constraints.
Created and enforced department policies, procedures and standards to
establish productivity and quality.
Consistently upskilled my knowledge in multiple departments and in
leading the store weekly
Enhanced team productivity by implementing efficient work processes and
regularly reviewing performance metrics.
Developed team members'' skills through targeted coaching sessions,
resulting in improved individual performance.
Managed conflict resolution among team members, fostering a positive
and collaborative work environment.
Established clear communication channels that ensured the timely
exchange of information between team members and stakeholders.
Coordinated resources effectively to meet project deadlines and achieve
desired results.
Collaborated with other department leaders to establish shared goals and
ensure alignment across teams.
Enhanced store appearance for increased sales by maintaining cleanliness
and implementing strategic merchandise displays.
Boosted customer satisfaction by providing exceptional service and
addressing concerns promptly.
Streamlined inventory management with regular audits, accurate ordering,
and efficient stock organization.
Delivered consistent sales growth by identifying opportunities for
promotions and cross-selling products to customers.
Provided weekly work schedules to employees to accommodate business
demands and vacation requests
Workflow Coordination
Employee Scheduling
Performance Management
Team Supervision
Staff Management
Customer Service
Personnel Training and
Development
Work Planning and Organization
Flexible Schedule