I am an enthusiastic reliable person who is eager to contribute to team success through my energetic personality, communication, teamwork and contribution skills. I have a passion for fashion and i am patient and motivated to learn, grow and excel in any field of work that I encounter.
Hi, I’m
Tyra Gogo
Richmond
Summary
Overview
9
years of professional experience
1
Certification
Work History
Crunch Fitness Gym
Membership Officer
05.2024 - Current
Job overview
- Effectively resolved membership inquiries by providing prompt assistance and accurate information through emails, phone calls, and in-person meetings
- Consistently met and exceeded KPIs, including membership sign-ups, retention rates, and upselling of additional services.
- Used CRM software to record customer interactions and track sales for review and follow-up.
- Performed cold-calling and follow-ups with leads to secure new revenue.
KICKSTW
Shoe Sales Associate
06.2023 - 03.2024
Job overview
- Marketing on social media to increase brand awareness and attract customers
- Multitasking by serving multiple customers at once, and enthusiastically handling customers needs
- Operated cash register to process payments and provided receipts to establish proof of transaction
- Organised store merchandise racks by size, style and colour
- Kept up-to-date with latest fashion trends and emerging brands, offering knowledgeable advice to customers seeking guidance on shoe selections
Midwifery Group Practice
Receptionist Administrator
01.2023 - 03.2023
Job overview
- Managed referrals and booked appointments in for clients
- Restocked supplies and placed purchase orders to maintain stock levels
- Answered triaged incoming calls on multi-line phone system and re-directed to departments or midwives based on client needs
- Improved organisation of files and medical records
- Assisted midwives/nurses with any queries they encountered
- Greeted incoming visitors and clients professionally and provided friendly, knowledgeable assistance
Alice Springs Hospital
Ward Clerk
06.2022 - 01.2023
Job overview
- Answering multi-line phone systems to manage incoming and outgoing calls in Emergency Department, Intensive Care Unit and Orthopaedic & Rehabilitation Ward
- Maintaining patient records and paperwork in the established sequence according to Medical Records Standards in Alice Springs Hospital
- Monitored inventory levels and advised management of need for replenishment
- Operating computer systems and software packages ensuring accuracy of information related to patients
- Arranging ward transfers, admissions, patient travel, discharges, visitor enquiries, transportation and follow up appointments in line with hospital requirements
- Working on a shift roster including nights and weekends
Pandemic Coordination Centre
Administrative Officer
12.2021 - 06.2022
Job overview
- Public service based role
- Provided advice and information on COVID-19 safe practices to public
- Advising of CHO directions
- Distribution of Rapid Antigen Tests
- Facilitation and assisting of PCR swabbing
- Adherence to strict IPC and PPE practices
- Arranging appointment bookings for individuals
Braitling Primary School
Teachers Aide
01.2021 - 12.2021
Job overview
- Used behavior modeling and specialized teaching techniques to share and reinforce social skills
- Set up visual aids, equipment and classroom displays to support teacher's lesson delivery
- Assisted teachers with classroom management and document coordination to maintain positive learning environment
- Assisted and mentored students in groups of up to 10-15 by reviewing lesson teachings
Mixed Lollies Boutique
Retail Sales Assistant
11.2019 - 02.2020
Job overview
- Created an inviting environment for customers by maintaining store organisation and cleanliness
- Approached browsing customers to initiate conversations and assist with buying preferences
- Balanced and organised cash register by handling cash and counting change
- Stocktaking and ordering
Alice Springs Pizza
Pizza Maker
05.2016 - 09.2018
Job overview
- Operated pizza oven and other kitchen equipment safely to protect team members from harm and equipment from damage
- Communicated menu item information and offered suggestions to promote featured products to customers
- Monitored and maintained clean working areas and cooking surfaces through cleaning food preparation areas, tools and equipment
- Taking orders via counter and phone
Education
Our Lady Of The Sacred Heart CollegeAlice Springs NT
11.2020
University Overview
Completed Year 12
Skills
- Great communication skills
- Energetic personality
- Flexible and open to new ideas
- Team work and contribution
- Patient and attentive when communicating with others
- Organisation and time management
- Online Systems
- Experience in photocopying and administration
- Comfortable with MS word, Excel and Powerpoint
Certification
- Working With Children's (WWC) Clearance
- Drivers License
- Year 12 Certificate
- First Aid & CPR
Personal Interest - Artist
Personal Interest - Artist
Originally from Nairobi, Kenya and previously based in Alice Springs, Central Australia, I relocated to Melbourne in March last year to further pursue my music career. I bring a versatile musical style influenced by R&B, HipHop/Rap, Soul, and Afrobeats. With 4 years of experience as a backup vocalist in a local Reggae/Blues/Rock band, I have developed strong performance skills and a deep appreciation for diverse genres. Drawing inspiration from artists like Sade and Aaliyah, I blend my Kenyan heritage with modern sounds to create a unique and soulful musical identity.
Referees
Referees
Referees will be supplied upon request
Timeline
Membership Officer
Crunch Fitness Gym
05.2024 - Current
Shoe Sales Associate
KICKSTW
06.2023 - 03.2024
Receptionist Administrator
Midwifery Group Practice
01.2023 - 03.2023
Ward Clerk
Alice Springs Hospital
06.2022 - 01.2023
Administrative Officer
Pandemic Coordination Centre
12.2021 - 06.2022
Teachers Aide
Braitling Primary School
01.2021 - 12.2021
Retail Sales Assistant
Mixed Lollies Boutique
11.2019 - 02.2020
Pizza Maker
Alice Springs Pizza
05.2016 - 09.2018
Our Lady Of The Sacred Heart College
Similar Profiles
Curtis SpjuteCurtis Spjute
Service Porter at Crunch Fitness GymService Porter at Crunch Fitness Gym
Manjot GhumaanManjot Ghumaan
Personal Trainer at Crunch Fitness GymPersonal Trainer at Crunch Fitness Gym
Peter BoukisPeter Boukis
Customer Service Representative at Crunch Fitness GymCustomer Service Representative at Crunch Fitness Gym
Caleb StarzykCaleb Starzyk
Maintenance at Crunch Fitness GymMaintenance at Crunch Fitness Gym
Jaqueline Gomez-MacedoJaqueline Gomez-Macedo
Restaurant Hostess at RestaurantRestaurant Hostess at Restaurant