Tyra Palmer
Melbourne
Summary
Detail-oriented and approachable admin professional with extensive experience in bookings, reception, and client-facing roles across government, healthcare, hospitality, and creative sectors. Skilled in managing enquiries, coordinating schedules, maintaining accurate records, and support. I thrive in collaborative, fast-paced environments and bring initiative, strong communication skills, and a service-first mindset to every task. Currently studying a Diploma of Arts
Overview
7
7
years of professional experience
Work History
Support Officer
Victorian Building Authority
09.2021 - 07.2024
- Provided technical support via phone, email, and in person
- Managed bookings and schedules for government auditors
- Oversaw shared inboxes and responded to incoming inquiries
- Created internal documentation and presentations for senior staff
- Maintained filing systems and accurate administrative records
- Supported smooth day-to-day operations with proactive problem-solving
Administrative Receptionist
PhysioChoice
01.2021 - 08.2021
- Handled front desk reception, client bookings, and schedule management
- Responded to patient inquiries across multiple channels
- Entered and updated records in patient databases
- Provided support to clinic staff and ensured a calm, professional environment
Waitperson
Buono Italian
08.2018 - 09.2019
- Delivered high-quality customer service in a busy hospitality setting
- Trained new staff during a period of team growth
- Managed cash and card payments, opened and closed registers
- Resolved customer issues quickly and professionally
- Maintained cleanliness and supported smooth restaurant operations
Salon Assistant
Ambitious hair & Luxe Cutters
11.2017 - 09.2018
- Assisted with reception duties: booking appointments, greeting clients, answering phones
- Maintained cleanliness and setup of workstations and equipment
- Supported stylists during services and helped create a positive salon experience
Education
Certificate IV - Screen and Media
Victoria University
Diploma of Arts - undefined
The University of New England
06.2025
Certificate III - Business
The Chisholm Institute
10.2023
Skills
- Microsoft Packages
- Accounting software
- Debit and credit transactions
- Point of Sale software
- Data entry
- Reception and front of desk operations
- Customer service
- Client communication
- Calendar management
- Booking system management
- Phone and email correspondence
- Social Media correspondence
- Administration and document handling
- Problem solving and multitasking
- Creative mindset and team player
Timeline
Support Officer
Victorian Building Authority
09.2021 - 07.2024
Administrative Receptionist
PhysioChoice
01.2021 - 08.2021
Waitperson
Buono Italian
08.2018 - 09.2019
Salon Assistant
Ambitious hair & Luxe Cutters
11.2017 - 09.2018
Certificate IV - Screen and Media
Victoria University
Diploma of Arts - undefined
The University of New England
Certificate III - Business
The Chisholm Institute
Similar Profiles
Maria De SensiMaria De Sensi
ADMINISTRATION SUPPORT CO-ORDINATOR at Victorian Building AuthorityADMINISTRATION SUPPORT CO-ORDINATOR at Victorian Building Authority
Sarvesha ZapardeSarvesha Zaparde
Project Officer – Maintenance Delivery at Department of Education - Victorian School Building Authority (VSBA)Project Officer – Maintenance Delivery at Department of Education - Victorian School Building Authority (VSBA)
Katie RichardsonKatie Richardson
Acting Director, People and Capability at Victorian Health Building AuthorityActing Director, People and Capability at Victorian Health Building Authority
KSHEMALI AITLAKSHEMALI AITLA
Endorsed Enrolled Nurse at Scrubs Nursing AgencyEndorsed Enrolled Nurse at Scrubs Nursing Agency
Aditya PusalaAditya Pusala
Introduction to Software Engineering Job Simulation on Forage at Commonwealth BankIntroduction to Software Engineering Job Simulation on Forage at Commonwealth Bank