Tyrone Estera
Sydney,NSW
Summary
Driven Fraud Prevention Analyst proudly offering over 5 years' experience in project management, data analysis, and fraudulent pattern identification. A determined professional known for reviewing and identifying suspicious activity. Offering a relentless commitment to finding solutions to problems.
Overview
3
3
years of professional experience
Work History
Senior Digital Fraud Analyst
Commonwealth Bank of Australia
07.2022 - Current
- Testified in court cases to back up case evidence and detail timelines.
- Provided ongoing support to clients on using analytics tools such as Tableau or Power BI for data-driven decision making.
- Utilized machine learning techniques such as natural language processing to automate certain tasks related to analytics projects.
- Analyzed and tracked data to prepare forecasts and identify trends.
- Leveraged SAS, SQL, Teradata skills to input and compile data gathered from various sources.
- Maintained open communication with team members and stakeholders, resulting in successful project outcomes.
SME Digital Detection Scam Analyst
Commonwealth Bank of Australia
Eveleigh, NSW
02.2022 - 07.2022
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Interviewed and selected potential new team members from list of candidates recommended by recruitment team.
- Conferred with other supervisors to coordinate operations and activities within or between departments.
Scam Detection Analyst
Commonwealth Bank of Australia
02.2021 - 02.2022
- Maintained updated knowledge through continuing education and advanced training.
- Collaborated with others to discuss new opportunities.
- Worked with cross-functional teams to achieve goals.
- Monitored operations and reviewed records and metrics to understand company performance.
- Assisted in developing a comprehensive database management system.
Education
Bachelor of Business - Economics And Finance
Western Sydney University
Sydney, NSW11-2020
Skills
- Trained in SAS, SQL, Splunk, Tableau and more
- Effective Communication
- Risk Level Determination
- Fraud and Anomaly Analysis
- Proficient in Excel, Powerpoint, Tableau
- Fraud Detection
- MS Office
- Digital Marketing
- Brand Management
Timeline
Senior Digital Fraud Analyst
Commonwealth Bank of Australia
07.2022 - Current
SME Digital Detection Scam Analyst
Commonwealth Bank of Australia
02.2022 - 07.2022
Scam Detection Analyst
Commonwealth Bank of Australia
02.2021 - 02.2022
Bachelor of Business - Economics And Finance
Western Sydney University
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