Tyron Duncan
SCULLIN,Australian Capital Territory
Summary
Enthusiastic, passionate, and professional customer service leader with 6+ years in management with a proven record of fostering excellent long term relationships with clients, developing strong and authentic teams, and ultimately driving business forward with a clear vision for the future.
Overview
9
9
years of professional experience
Work History
Restaurant Manager
Iconic Hotels
12.2020 - Current
- Created a work culture imbedded with strong values so staff felt safe, supported, motivated, passionate, and able to bring authenticity to service.
- Hosted large scale events and went above and beyond to guarantee each customer received exceptional service.
- Sourced and negotiated cost of goods with suppliers, reported on profit and loss monthly, and implemented promotional ideas to create interest and increase revenue.
- Effectively managed roster and payroll. As well as hiring, training, and dismissal of staff.
Assistant Restaurant Manager
Bellavista Restaurant
07.2014 - 08.2019
- Managed team of up to twelve restaurant staff, maintaining exceptional customer service standards and promoting an excellent atmosphere.
Education
High School Certificate -
Mosman High School
SydneySkills
- Excellent communication skills and customer service
- Authentic and integral based leadership skills
- Ability to solve problems calmly and rationally
- Creative and collaborative in teamwork
Accomplishments
- Awarded best in class across all Iconic Hotels 2022 for customer service and front of house roles.
References
Joseph Wagland
Food & Beverage Manager
Iconic Hotels
0419 314 524
joseph.wagland@iconichotels.net
Jason Collins
Cluster Hotel Manager
Iconic Hotels
0459 936 727
jason.collins@abodehotels.com.au
Timeline
Restaurant Manager
Iconic Hotels
12.2020 - Current
Assistant Restaurant Manager
Bellavista Restaurant
07.2014 - 08.2019
High School Certificate -
Mosman High School
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