Tyson Afungia
Toongabbie
Summary
Motivated Parts Associate enthusiastic about building a long-term career in the industry.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
10
10
years of professional experience
Work History
National Distribution C(Spare Parts & Attachments)
Jungheinrich Australia
01.2019 - Current
- I am responsible for managing a small team, overseeing the creation and organization of daily workflow.
- This involves assigning tasks, setting priorities, and ensuring that deadlines are met efficiently.
- I oversee operations and continuously improve processes.
- I regularly review our existing procedures to identify areas for enhancement.
- I am responsible for inspecting and receiving all incoming goods.
- This involves carefully examining shipments to ensure they meet quality standards.
- As part of my role, I am responsible for managing all credit and warranty claims for spare parts.
- This includes processing customer requests for returns or exchanges.
- I am also the point of communication for internal departments via email or call.
- Performed quality inspections on spare parts to ensure they meet industry standards and specifications.
- Coordinated with suppliers to ensure timely delivery of spare parts and attachments for machinery.
- Collaborated with other departments to streamline processes and improve efficiency in spare part management.
- Maintained accurate records of spare parts usage / losses.
- Coordinated new site outlay and design of department, streamlining processes for improved efficiencies.
- Investigate all discrepancies and manage stock levels.
- Completed Jungheinrich's Internal FIT FOR LEADERSHIP program.
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
- Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
- Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
- Increased customer satisfaction ratings by closely monitoring service quality standards and addressing any issues promptly.
Store Person
Alspec Aluminum Specialists
01.2018 - 01.2019
- In this role I have worked in the spare parts department, where I handled customer orders.
- This role involved efficiently processing incoming orders, ensuring accuracy in picking and packing parts, and providing excellent customer service.
- Picking and Packing of extrusion beams. Working in a fast-paced multi positional team (rotating through different roles daily).
- Collaborated with team members to meet deadlines and fulfill customer orders.
- Implemented safety protocols to prevent accidents and ensure a secure work environment.
- Assisted with loading and unloading trucks for efficient distribution of goods.
- Received and checked incoming goods for damage and discrepancies with paperwork.
- Restocked shelves and helped customers locate desired items.
- Operated equipment such as hand trucks, pallet jacks and forklifts on daily basis.
- Picked stock according to order sheets and prepared for transport.
- Ensured a clean, safe, and welcoming store environment for customers and staff alike.
Store Person
Woolworths Group
01.2016 - 01.2018
- Picking and packing orders using a scanner, ensuring accuracy and efficiency.
- Palletizing, preparing goods for transportation to stakeholders. Time management on a heavily KPI managed site.
- General warehouse duties (Cleaning / Maintaining work environment) Followed PPE requirements as well as safe procedures.
- Managed inventory control systems and optimized stock levels to minimize out-of-stock occurrences.
- Received, inspected, and organized deliveries to ensure accuracy and timely availability of products.
- Utilized forklifts and other equipment to safely move and store items in designated locations.
- Maintained a clean and organized workplace in compliance with safety regulations.
- Collaborated with team members to efficiently fulfill customer orders and requests.
Education
High School -
Mitchell High
01.2018
Diploma - Logistics & warehousing
01.2024
Internal Fit for leadership & Management course - undefined
Jungheinrich
01.2023
Skills
- Data Entry
- Receiving / Dispatching
- ERP system's
- Organisation Skills
- LF / LO License
- Process Flows
- Soft Skills
- Intermediate part interpreting
- Time Management
- PNL focus Customer centric
- Ordering parts
- Customer service
- Problem-solving skills
- Improving customer satisfaction
- Team collaboration
- Verbal and written communication
- Forklift operation
- Email communication
- Invoice processing
- Operations management
- Inventory management
- Shipping coordination
- Delivery coordination
- Cycle counting
- Returns processing
- Warranty handling
- Returns management
- Problem-solving
- Time management
- Attention to detail
- Reliability
- Excellent communication
- Organizational skills
- Active listening
- Adaptability and flexibility
- Safety procedures
- Team building
- Product knowledge
Timeline
National Distribution C(Spare Parts & Attachments)
Jungheinrich Australia
01.2019 - Current
Store Person
Alspec Aluminum Specialists
01.2018 - 01.2019
Store Person
Woolworths Group
01.2016 - 01.2018
Diploma - Logistics & warehousing
Internal Fit for leadership & Management course - undefined
Jungheinrich
High School -
Mitchell High
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