Monitored and coordinated workflows to optimize resources.
Worked closely with product teams to understand customer needs and requirements.
Design commerical and residential Solar installations in Pylon system.
Manage and negotiate contracts with customers, including payment and installation date.
Participate in local and national exhibitions and conferences, e.g. All Energy in Melbourne, Smart Energy in Sydney, Sydney builder Expo and other roadshows.
Stay up to date with market information, including competitors and customers, technical and market requirements with good resources.
Owner
Ozzievents
11.2014 - Current
Managed day-to-day business operations.
Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
Managed purchasing, sales, marketing and customer account operations efficiently.
Workshop Manager
PJC Manufacturing
07.2013 - Current
Purchased and oversaw inventory of supplies, tools and equipment.
Maintained workshop activities in line with budget requirements.
Implemented quality control measures that resulted in fewer product defects returned from customers.
Scheduled maintenance and repair projects to maintain optimal performance of all equipment and systems.
Maintained high safety standards, resulting in reduced workplace accidents and increased employee wellbeing.
Director of Sales
42 Zero Services
10.2017 - 08.2018
Increased sales revenue by developing and implementing strategic plans and setting performance sales goals.
Established pricing strategies to maintain competitive pricing and maximize profits.
Monitored and coordinated workflows to optimize resources.
Managed revenue models, process flows, operations support and customer engagement strategies.
Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits.
Quality Assurance Manager
Dynamite Games
04.2009 - 06.2013
Conducted regular audits to ensure adherence to established protocols, maintaining consistency across the organization.
Facilitated communication between departments regarding quality concerns, fostering collaboration towards shared goals.
Enhanced product quality by implementing comprehensive QA processes and procedures.
Established robust quality documentation systems that ensured traceability throughout the entire production lifecycle.
Assured consistent quality of production by implementing and enforcing automated practice systems.
Trained team members on quality assurance principles, fostering a culture of accountability and high performance.
Warehouse Supervisor
PJC Manufacturing
01.2001 - 03.2009
Supervised warehouse operations by managing employees during shifts.
Supervised shipping and receiving, distribution and workplace safety.
Collaborated with other department heads on company-wide initiatives aimed at improving operational efficiency across multiple divisions.
Developed strong relationships with suppliers to secure timely deliveries and maintain adequate inventory levels.
Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.
Machine Maintenance Technician
PJC Manufacturing
12.1997 - 08.1999
Collaborated closely with operators to diagnose malfunctions and provide targeted solutions.
Maximized equipment lifespan by diligently monitoring performance indicators and addressing any concerns promptly.
Developed customized maintenance plans tailored to specific machine requirements for optimal performance.
Provided training to junior technicians on equipment operation, safety protocols, and best practices for machine maintenance.
Coordinated with external vendors as needed for specialized repairs or replacement parts procurement.
Repaired machinery and equipment according to manufacturer specifications.
Floor Salesperson
Doors Plus
11.1995 - 06.1997
Managed customer from initial contact to closing with attention to detail to build loyalty.
Provided product benefits and advantages and discussed pricing with interested parties.
Negotiated contracts with clients and developed relationships with key personnel.
Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
Locksmith
Easy Locks
09.1992 - 10.1995
Provided exceptional customer service by addressing inquiries promptly, thoroughly explaining procedures, and offering helpful advice on preventative measures.
Used key cutting machines to duplicate or cut new keys.
Managed inventory of tools, supplies, and replacement parts to ensure readiness for any job requirement or customer need.
Assisted customers with selecting appropriate lock systems based on their specific requirements and preferences.
Troubleshot and repaired malfunctioning locks, restoring functionality and ensuring security.
Installed new door hardware such as locks, plates, and closers
Used devices to open door locks without keys.
Machine Operator
Alcan Aluminum
04.1991 - 08.1992
Followed detailed instructions to operate machines with accuracy and produce quality products.
Operated multiple machines simultaneously to meet production requirements.
Set up and adjusted equipment and properly configured machines for daily operation.
Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.