Tyson Lewis
Glen Huntly,VIC
Summary
Professional retail management professional with proven track record in leading store operations and driving sales growth. Strong focus on team collaboration and achieving results, ensuring reliability and adaptability to changing needs. Expertise in inventory management, customer service, and staff training, coupled with excellent problem-solving and communication skills. Enthusiastic about creating positive experience for staff and customers, and optimizing store performance.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Store Manager
Marco's IGA
10.2022 - 10.2024
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
- Rotated merchandise and displays to feature new products and promotions.
Store Supervisor
Marco's IGA
04.2021 - 09.2022
- Supervised daily operations by directing customer service, inventory and sales operations.
- Maintained high standards of store appearance by enforcing cleanliness guidelines, organizing merchandise displays, and scheduling routine maintenance tasks.
- Conducted inventory analysis to determine optimal stock levels.
- Supervised daily store activities to ensure smooth operations, proper staffing levels, and adequate inventory control.
Retail Worker
Marco's IGA
11.2016 - 03.2021
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
- Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
Education
High School Diploma -
Haileybury College
Berwick, VIC11-2017
Skills
- Store operations
- Training and mentoring
- Outstanding communication skills
- Team leadership and coaching
- Reliability
- Time management abilities
- Manage operations
- Strategic thinker
- Reliable
- Effective leader
- Scheduling
- Delegation
- Project Management
Certification
- Victorian Driver's License
- Alcohol Server License/Certificate – Various State Liquor Licensing Authorities.
Languages
Japanese
Elementary
Interests
- Enjoy participating in Tennis and Boxing for overall physical and mental well-being
- Gym Workouts
Timeline
Store Manager
Marco's IGA
10.2022 - 10.2024
Store Supervisor
Marco's IGA
04.2021 - 09.2022
Retail Worker
Marco's IGA
11.2016 - 03.2021
High School Diploma -
Haileybury College
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