Tyson Otterburn
Andrews Farm,SA
Summary
Dynamic Fresh Produce Supervisor at Coles Supermarket with a strong retail management background. Proven ability to enhance department efficiency through effective teamwork and problem-solving. Skilled in inventory replenishment and safety compliance, consistently achieving high-quality standards while fostering a collaborative environment. Committed to delivering exceptional customer service and operational excellence.
Overview
6
6
years of professional experience
Work History
Fresh Produce Supervisor
Coles Supermarket
Salisbury, SA
03.2026 - Current
- Supervised staff on proper handling and storage of produce items, ensuring timely task completion and adherence to presentation standards.
- Ensured that all perishables were stored at appropriate temperatures according to industry standards.
- Performed daily walkthroughs throughout the department ensuring cleanliness, orderliness, and safety standards are met for Front of Show and storeroom management.
- Collaborated with team to streamline processes, enhancing department efficiency and effectiveness.
- Held regular meetings with departmental staff members to discuss performance objectives and expectations.
- Maintained records of deliveries, pricing information and invoices for all purchases made.
Personal Shopper
Coles Supermarket
Salisbury, SA
12.2019 - 03.2026
- Fast-paced order completion with a required pick rate of 300 items per hour.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Achieved high customer satisfaction ratings through quick order completion and careful selection of items.
- Met deadlines and quality goals, ensuring accuracy and timeliness in order fulfillment.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Managed multiple tasks, prioritizing urgent requests while maintaining attention to detail and service quality.
Lab Assistant
University of South Australia
06.2022 - 06.2022
- Managed specimen handling, receiving, storage, and inventory for laboratory efficiency.
- Calibrated equipment and cleaned surfaces to maintain a safe lab environment.
- Organized equipment, supplies, and samples to enhance laboratory operations.
- Collected lab samples for testing with precision and accuracy.
- Conducted experiments over several days to advance pancreatic cancer research.
- Collaborated with biologists to optimize laboratory workflows and processes.
Education
High School Diploma -
Paralowie School
Paralowie, SA11-2022
Skills
- Retail management background
- Customer Service
- Planning and Organization
- Teamwork and Collaboration
- Problem-Solving
- Time Management
- Safety compliance
- Department supervision
- Inventory replenishment
- Pricing strategy
- Quality control analysis
Timeline
Fresh Produce Supervisor
Coles Supermarket
03.2026 - Current
Lab Assistant
University of South Australia
06.2022 - 06.2022
Personal Shopper
Coles Supermarket
12.2019 - 03.2026
High School Diploma -
Paralowie School