Tyson Rigney

• Streamlined financial processes for increased efficiency and accuracy in reporting.
• Reduced financial risk by implementing robust internal controls and regular audits.
• Ensuring timely payment of invoices and reducing outstanding debts.
• Ensuring all travel processes are being meet on a timely bases.
• Managed electronic filing systems by routing various documents, taking messages and managing incoming and outgoing calls and mail.
• Assisted development and implementation of new administrative procedures.
• Managed filing system, entered data and completed other clerical tasks.

• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.
• Managed time efficiently in order to complete all tasks within deadlines.
• Soft phone-related talent providing customer with outstanding telephony skills of professionalism, active listening, clarity and strong diction and accurate information.

• Relief Management
• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Answered central telephone system and directed calls accordingly.
• Resolved customer problems and complaints.
• Managed multiple tasks and met time-sensitive deadlines.

Head Office Duties
Payroll
On Site – Asset Secondment Duties (Lirrwi Tourism)

• Management
• Stakeholder Management
• General Administration
• Business Planning and Reporting
• Operation Supervision

APS3 Service Officer duties:

• Liaise with stakeholders to respond to routine enquiries, obtain and provide information on straightforward matters and refer complex enquiries to higher classification levels while still providing high quality client service to internal and external clients.
• Have basic understanding of relevant legislation, and policy frameworks.
• Provide information to customers on basic and routine procedures, guidelines and policy.
• Retrieve information and respond to written and telephone requests for routine information from customers.
• Optimized customer experience by delivering superior services and effectively troubleshooting issues.

Duties:

• Attached identification labels to finished packaged items or stenciled information on containers.
• Sealed, packed, labeled and affixed postage on packages to prepare materials for shipping, utilizing postage meters and sealing tools.
• Troubleshot machine alarms and jams, repairing machines and thoroughly documenting results.
• Measured height, length and width of products to verify compliance with standards. Sorted, graded, weighed and inspected products and actively monitored production line completing items per hour.
• Monitored material system for fault-free operations to promote safety for team.

• Managed communication between associates and management, addressing key issues and needs.
• Oversaw each member of 15 person team in Night Industrials, Utilities/Bar and Kitchen and duties.
• Oversaw inventory and product stock to develop and maintain inventory controls resulting in cost savings and reduced overages.
• Collaborated with other leaders and executives to direct workflow and support operations

Head Office Duties

Payroll, Accounts Payable, Account Receivable, Bank Reconciliation, Revenue Imports and Month End

On Site – Asset Secondment Duties (Wilpena Pound Resort, Wukalina Walk, Lirrwi Tourism, Glen Helen Lodge and Head of Bight Visitor Centre)

• Duty Management
• Stakeholder Management
• General Administration
• Business Planning and Reporting
• Systems Implementation and Cost Efficiency Project
• Assistant Management
• Front Office Management
• Operation Supervision