Tyson Thompson

Retail Worker

Coles Supermarket

03.2022 - Current

Greeted customers, helped locate merchandise, and suggested suitable options.
Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
Helped customers complete purchases, locate items, and join reward programs.
Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
Used POS system to process sales, returns, online orders, and gift card activations.
Enhanced customer satisfaction by providing personalized assistance and product recommendations.
Resolved customer issues promptly and professionally, ensuring their continued loyalty to the brand.
Managed returns and exchanges process smoothly, maintaining high levels of customer satisfaction even during difficult situations.
Answered questions about store policies and addressed customer concerns.
Provided excellent product knowledge to customers through continuous learning about new items and promotions within the store.
Handled cash transactions accurately and efficiently while adhering to company loss prevention guidelines.
Delivered exceptional customer service with a friendly demeanor, resulting in increased repeat business.
Maintained tidy and organized store environment to comply with cleanliness standards.
Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Managed efficient cash register operations.
Developed strong rapport with customers and created positive impression of business.
Built customer loyalty and retention by delivering excellent shopping experiences.
Monitored customers for signs of security concerns and escalated issues to management.
Performed cash, card, and check transactions to complete customer purchases.