Summary
Overview
Work History
Skills
Certification
References:
Timeline
Generic

Tyvarn Gray

Kerang,VIC

Summary

Customer-oriented customer service member with experience in service industry. Excellent interpersonal communication skills with focus on guest satisfaction when interacting with patrons. Licensed for preparation and sale of alcoholic beverages, bar procedures and liquor laws.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Gym Assistant

Motueka Recreation Center
02.2023 - 07.2024
  • Posted information on gym hours and upcoming events, maintaining consistent communication with patrons.
  • Enforced rules and held customers accountable for not following gym regulations.
  • Assessed staff needs and offered assistance with checking in patrons during busy times.
  • Serviced complex equipment quickly to minimize wait times for specific machines.
  • Sold memberships and personal training sessions to new customers.
  • Set up promotional displays and equipment for special events and activities.

Landscaper

GEM Boom Landscaping
01.2021 - 01.2023
  • Maintained grounds by trimming, weeding, and general clean-up.
  • Performed planting, watering, mulching, and edging of lawns.
  • Trimmed greenery, shrubs, and hedges to maintain uniform appearance.
  • Coordinated with other landscaping professionals to improve outdoor areas.
  • Removed weeds, hazards, and debris from common pathways to improve usability.
  • Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.

Restaurant Waiter

Grain and Grape
06.2019 - 12.2020
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Answered customers' questions, recommended items, and recorded order information.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Cultivated warm relationships with regular customers.
  • Folded napkins and prepared silverware sets to provide adequate supply for host station.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Processed orders and sent to kitchen employees for preparation.
  • Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.

Skills

  • Service Quality
  • Professional Appearance
  • Customer Service
  • Relationship Management
  • Front-of-house display creation
  • Conflict Management
  • Analytical Thinking
  • Safety Procedures

Certification

  • RSA, Clear to Work - 08/08/2024

References:

Gem Boom Landscaping: 

Matt Stokie - 0425 866 925


Grain and Grape:

Amelia Baigent - 0475573490



Timeline

Gym Assistant

Motueka Recreation Center
02.2023 - 07.2024

Landscaper

GEM Boom Landscaping
01.2021 - 01.2023

Restaurant Waiter

Grain and Grape
06.2019 - 12.2020

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Tyvarn Gray