Tzu Han Hu
Retail Management
Gold Coast,QLD
Summary
Experienced production leader knowledgeable about retails practices and regulatory requirements. Directs and motivates employees to accomplish challenging performance and quality objectives. Successful at keeping costs low and employee job satisfaction high while promoting safety and compliance.
Overview
5
5
years of professional experience
3
3
Languages
6
6
years of post-secondary education
Work History
Retail Sales Associate
Storie Pty Ltd
05.2023 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Area Supervisor
Family Mart Co., Ltd
01.2021 - 08.2022
- Led team meetings to discuss progress toward goals, address challenges, celebrate successes, and encourage continuous learning experiences among team members.
- Maintained open lines of communication between management and staff, facilitating teamwork and collaboration towards shared goals.
- Ranked 88 among all 454 supervisors in KPI competition.
Store Manager
Family Mart Co., Ltd
11.2019 - 12.2020
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Assisted with hiring, training and mentoring new staff members.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Score 98/100 in SQC evaluation from Head office.
Education
Bachelor of Arts - Japanese
09.2013 - 07.2019
Pass JLPT N2 Test in 2016
Skills
Sales Tracking
undefinedTimeline
Retail Sales Associate - Storie Pty Ltd
05.2023 - Current
Area Supervisor - Family Mart Co., Ltd
01.2021 - 08.2022
Store Manager - Family Mart Co., Ltd
11.2019 - 12.2020
Tamkang University - Bachelor of Arts, Japanese
09.2013 - 07.2019
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