Tzu Kwan Matilda Yang
Pharmacist
Halls Head
Summary
Qualified professional with proven ability to accurately and efficiently fill medication prescriptions while adhering to safety and quality control. Experienced in delivering excellent customer service, resolving issues and managing inquiries. Skilled in working collaboratively with other healthcare professionals to provide patient care.
Overview
11
11
years of professional experience
5
5
years of post-secondary education
3
3
Certifications
Work History
Full-Time Intern Pharmacist
TerryWhite Chemmart
03.2024 - Current
- Educated patients on proper medication administration techniques, potentially reducing adverse effects or complications from incorrect usage.
- Enhanced patient care by providing accurate medication dispensing and prescription counseling.
- Reduced errors in medication selection through vigilant monitoring of drug interactions and contraindications.
- Ensured timely prescription fulfillment by prioritizing tasks and managing workload effectively, resulting in seamless pharmacy operations.
- Evaluated patient histories to assess medication compliance and spot issues such as doctor shopping or excessive usage.
- Educated Type 2 diabetes patients on medication therapy, proper nutrition, and fitness.
Full-Time Intern Pharmacist
TerryWhite Chemmart
06.2023 - 03.2024
- Dispensed and verified patient prescriptions
- Educated Type 2 diabetes patients on medication therapy, proper nutrition, and fitness.
- Provided consultations and answered inquiries from patients, healthcare professionals and physicians regarding drugs, potential side effects, and specified use.
- Administered immunisations and met with patients for medication consultations, effectively improving awareness of pharmacy's health services.
- Counseled patients on new medications and OTC products.
- Received incoming supplies and stocked in correct locations.
- Processed payments for prescriptions and accurately completed cash and credit card transactions.
Pharmacy Assistant/ Full Time Intern Pharmacist
Terry White Chemmart
01.2022 - 06.2023
- Prepared medications for distribution within the healthcare facility while adhering to strict quality control measures.
- Collaborated with pharmacists to ensure proper medication storage, handling, and disposal procedures were followed.
- Merchandised over-the-counter goods and rotated stock.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Handled inventory stock by counting inventory items, checking delivery quantities, reviewing medication expirations and ordering additional products.
- Counseled patients on new medications and OTC products.
- Advised patients on medication side effects and contraindications and explained proper administration.
Casual Pharmacy Assistant
Joondalup Drive Pharmacy
07.2021 - 09.2021
- Stocktakes and management
- Packing webster packs
- Received prescriptions and communicate required medications to pharmacist
- Assisted pharmacist with medications dispensing, filling of medication and stock inventory
- Under supervision of pharmacist processed prescriptions and refills in accordance with all legal requirements and regulations
- Met with customers and answered questions in friendly and knowledgeable way.
Part-Time Pharmacy Assistant
Gwelup Plaza Pharmacy
05.2021 - 07.2021
- Assisted pharmacy staff with preparing medications and filling orders.
- Completed and filed documentation for insurance, store and liability purposes.
- Received prescriptions and communicate required medications to pharmacist
- Stocktakes and management, invoice processing
- Operated cash register and performed front counter tasks to facilitate daily operations.
- Greeted customers and responded to questions with friendly, knowledgeable assistance.
- Merchandised over-the-counter goods and rotated stock.
Part-Time Pharmacist
Da Tong Otolaryngology Clinic
11.2013 - 07.2015
- Prepared medications in packs to provide safe and convenient way to take prescribed medication.
- Supervised dispensation of controlled substances using careful oversight and audit procedures.
- Worked with automated dispensing systems to securely store medication and track narcotics and other controlled drugs.
- Maintained appropriate drug records and completed reports as necessary.
- Verified safety and efficacy of medication usage by reporting adverse drug effects, medication errors and other quality issues.
- Responded to questions and discussed side-effects of specific brand-name and generic pharmaceuticals.
- Educated patients about possible drug interactions and gave special administration instructions.
1-year-Contract Pharmacist
Tai An Pharmacy
08.2015 - 08.2016
- Interpreted prescriptions from healthcare providers to properly dispense medications and health products.
- Monitored medication inventory levels and kept detailed documentation in company software
- Responded to telephone inquiries and provided information about order status, store hours and pharmacy procedures
- Assessed patient knowledge of chosen therapy to tailor counseling to meet needs of individual patients.
- Arranged retail products in pharmacy area according to merchandising planograms and end cap placement needs
- Managed inventories, rotated stock, removed expired or damaged drug products and resolved discrepancies in drug counts.
Regulatory Affairs Associate
Johnson Pharmaceutical Company
05.2017 - 09.2017
- Enforced regulatory affairs department compliance with agency requirements
- Labeled, stored and packaged products and wrote comprehensible product information leaflets and labels
- Observed and monitored contracts with outside suppliers to deliver regulatory support.
- Planned and oversaw product trials and regulatory inspections
- Compiled and maintained regulatory documentation databases and systems and explained policies, regulations and procedures
- Provided strategic regulatory input to internal and external stakeholders in compliance with TFDA regulations
- Liaised with contacts such as pharmaceutical companies
- Development and updated KAPA brochures
- Monitored organisation's internal practices to comply with government regulations.
1-Year-Contract Product Manager
Centre Of Drug Evaluation
10.2017 - 10.2018
- Assisting TFDA with Projects regarding to Approval and Maintenance of Drug License submitted by Pharmaceutical companies/manufacturers
- Managing Drug Registration and Listing System
- Reviewing Administrative Documents, including Documents of Active Pharmaceutical Ingredient (API) submitted by Pharmaceutical Companies.
- Reviewing Updated Legislation and reminding Manufacturers to submit Updated Drug Information.
(Concurrent Jobs) Part-Time Pharmacist
Kong Yang Medical Clinic
08.2020 - 03.2021
- Worked with automated dispensing systems to securely store medication and track narcotics and other controlled drugs.
- Monitored dispensation of controlled substances
- Maintained appropriate drug records and completed reports as necessary.
- Prepared medications in blister packs to provide safe and convenient way to take prescribed medication.
- Managed pharmaceutical supply procurement and management processes.
- Advised patients on potential drug interactions and side effects, proper dose timing and medication storage.
- Checked medications for content, accuracy and completeness of all drug packaging and labeling.
- Prioritized and consistently accomplished customer satisfaction and loyalty by fostering relationships with patients.
(Concurrent Jobs) Part-Time Pharmacist
Jian Ye Pharmacy
08.2020 - 03.2021
- Interpreted prescription orders, dispensed medications and counseled patients on drugs.
- Worked with automated dispensing systems to securely store medication and track narcotics and other controlled drugs.
- Dispensed medications and communicated with prescribers regarding therapeutic incompatibilities.
- Advised patients on potential drug interactions and side effects, proper dose timing and medication storage
- Reviewed prescription to confirm appropriate selection of drug, dose and check for interactions with other medications.
- Recommended over-the-counter medications for patients after assessing symptoms
- Collaborated with a Dermatology Clinic and several Dental Clinics to assist with patient treatment
Part-Time Pharmacist
Peng Otolaryngology Clinic
09.2016 - 12.2018
- Prepared medications in to provide safe and convenient way to take prescribed medication.
- Interpreted prescription orders, dispensed medications, and counseled patients on drugs.
- Worked with automated dispensing systems to securely store medication and track narcotics and other controlled drugs.
- Inspected drug storage sites, monitored drug supply expiration dates and verified proper supply levels.
- Supervised dispensation of controlled substances using careful oversight and audit procedures.
- Collaborated with colleagues, technicians in effective prioritization and filling of orders.
Full-Time Pharmacist (2013-2015 Worked Here)
Da Tong Otolaryngology Clinic
12.2018 - 07.2020
- Interpreted prescription orders, dispensed medications and counseled patients on drugs.
- Advised patients on potential drug interactions and side effects, proper dose timing and medication storage
- Checked medication bottles for proper labeling before allocating to patients.
- Worked with automated dispensing systems to securely store medication and track narcotics and other controlled drugs.
- Managed pharmaceutical supply procurement and management processes.
- Prepared medications in blister packs to provide safe and convenient way to take prescribed medication.
Education
Bachelor of Science - Pharmacy
Taipei Medical University
Taiwan 09.2008 - 06.2013
Master of Science - Pharmacology
National Taiwan University
Taiwan 08.2013 - 2015.05
Skills
Immunisation Certification
First Aid Certificate
Client Rapport
Pharmacy Software Proficiency: Minfos, FRED, LOTS softwares
Teamwork and Collaboration
Certification
Immunisation Certificate
Languages
English, Mandarin, Taiwanese
Additional Information
VISA Status: New Zealand Citizen
Declaration: The curriculum vitae is true and correct as at 04/09/2024,
Signature:
Timeline
Full-Time Intern Pharmacist
TerryWhite Chemmart
03.2024 - Current
Full-Time Intern Pharmacist
TerryWhite Chemmart
06.2023 - 03.2024
Pharmacy Assistant/ Full Time Intern Pharmacist
Terry White Chemmart
01.2022 - 06.2023
Casual Pharmacy Assistant
Joondalup Drive Pharmacy
07.2021 - 09.2021
Part-Time Pharmacy Assistant
Gwelup Plaza Pharmacy
05.2021 - 07.2021
(Concurrent Jobs) Part-Time Pharmacist
Kong Yang Medical Clinic
08.2020 - 03.2021
(Concurrent Jobs) Part-Time Pharmacist
Jian Ye Pharmacy
08.2020 - 03.2021
Full-Time Pharmacist (2013-2015 Worked Here)
Da Tong Otolaryngology Clinic
12.2018 - 07.2020
1-Year-Contract Product Manager
Centre Of Drug Evaluation
10.2017 - 10.2018
Regulatory Affairs Associate
Johnson Pharmaceutical Company
05.2017 - 09.2017
Part-Time Pharmacist
Peng Otolaryngology Clinic
09.2016 - 12.2018
1-year-Contract Pharmacist
Tai An Pharmacy
08.2015 - 08.2016
Part-Time Pharmacist
Da Tong Otolaryngology Clinic
11.2013 - 07.2015
Master of Science - Pharmacology
National Taiwan University
08.2013 - 2015.05
Bachelor of Science - Pharmacy
Taipei Medical University
09.2008 - 06.2013
Immunisation Certificate
First Aid Certificate
AHPRA Registration number: PHA0002717593
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