LILY HEWLETT
Morphettville, SA
Summary
Motivated waitress with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Server
PASTA CHEF
03.2023 - Current
- Serving food and beverages promptly with focused attention to customer needs.
- Collaborating with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivating warm relationships with regular customers.
- Maintaining a clean and orderly dining area for an enjoyable guest experience.
- Handling cash transactions accurately, contributing to balanced daily financial reports.
- Explaining menu items and suggested appropriate options for food allergy concerns.
Waitress
ARGO ON THE PARADE
09.2021 - 03.2022
- Restocked shelves (display items, glasses, utensils etc.)
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Collaborated with team members to consistently provide efficient service during peak hours.
- Followed health and safety regulations
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
WAITRESS
ISAAN VILLAGE THAI RESTAURANT
01.2016 - 01.2018
- General set-up of tables and sorting cutlery
- Handling cash
- Serving customers
- Providing customers with menu specials.
Education
Bachelor of Music - Classical Performance
University of Adelaide
Adelaide, SA06.2026
Undergraduate -
Marryatville High School
Marryatville, SA11.2022
01.2021
01.2017
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Cleanliness standards
- Safe Food Handling
- Item promotion
- Adaptable and Flexible
Hobbies and Interests
- Music – Committed to my study, and making and performing music
- Visual Art – Painting and Photography
- Gym and Exercise – I like to exercise at the gym for my own physical and mental benefit
References
Lanie Polidori (Boss), 0401 902 834
Certification
- Certified Barista, Skills Training College - Fri, 16 Feb 2024
[SITHFAB025 Prepare and serve espresso coffee (includes: SITXFSA005 Use hygienic practices for food safety)]
Timeline
Server
PASTA CHEF
03.2023 - Current
Waitress
ARGO ON THE PARADE
09.2021 - 03.2022
WAITRESS
ISAAN VILLAGE THAI RESTAURANT
01.2016 - 01.2018
Bachelor of Music - Classical Performance
University of Adelaide
Undergraduate -
Marryatville High School
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