UD Saha
Belconnen
Summary
Passionate admin/coordinator who possesses excellent organizational skills & delivers exceptional customer service. Uses strong leadership qualities to make decisions quickly and confidently & run smooth day-to-day business operations. Well-versed in overseeing staff members & managing relationships with stakeholders. Brings industry best practices to every area while delivering on operational, financial and strategic goals.
Overview
2
2
years of professional experience
Work History
Clubs & Esports Coordinator
UCX Ltd
08.2022 - Current
- Management of UCX student experience initiatives including the clubs & societies program
- Contribute to the strategic development & operational planning of applicable departments
- Manage portfolio of staff not limited to training, development, performance reports & recruitment
- Oversight of the UC Esports Lounge operations including budgeting, sponsorships, supplies & more
- Development & management of budgets as well as financial administration for responsible areas
- Ensuring compliance with relevant legislation & various University processes & procedures
- Maintain accurate documentation on running of key programs, operation manuals, collation of stats & data
- Complete regular research & benchmarking across universities to establish best practice and new ideas
Guest Services Coordinator
YMCA Canberra
07.2021 - 08.2022
- Develop, contribute & implement initiatives & strategies for continuous improvement of customer journey
- Fostering & facilitating the communication & relationship between key internal & external stakeholders
- Implement controls in the risk management plans, safeguarding audits, promotion of internal programs
- Assist in workforce planning, training & induction processes, operational planning & competitor analysis
- Model a positive & inclusive environment engaging all people including children, people with a disability & a range of clientele with a diverse background.
Education
Master of Business in Sports Management -
Deakin University
Melbourne, VICBachelor of Business Admin. in Marketing -
Symbiosis International University
IndiaSkills
- Strategic Development
- Financial Administration
- Project Management
- Marketing
- Data Analysis
- Compliance
- Risk Management
- Operational Efficiency
- Customer Service
Timeline
Clubs & Esports Coordinator
UCX Ltd
08.2022 - Current
Guest Services Coordinator
YMCA Canberra
07.2021 - 08.2022
Master of Business in Sports Management -
Deakin University
Bachelor of Business Admin. in Marketing -
Symbiosis International University
Similar Profiles
Ernest SmithErnest Smith
Logistics Coordinator & Warehouse Manager at UCX Formerly JJHAINESLogistics Coordinator & Warehouse Manager at UCX Formerly JJHAINES
Elisa ArnoldElisa Arnold
Credit & Collections Manager at Swiff-Train Company, LLC Dba: UCX FlooringCredit & Collections Manager at Swiff-Train Company, LLC Dba: UCX Flooring
Laura WojcikLaura Wojcik
Inventory/Quality Control Manager at UCXInventory/Quality Control Manager at UCX