Udara Chinthana
Fisher,Australia
Summary
Accomplished mechanic with comprehensive qualifications, encompassing adeptness in modern car technology, advanced diagnostic prowess, and exceptional customer engagement skills. Leveraging a strong foundation in automotive mechanics, I am equipped to diagnose and resolve intricate technical issues swiftly. My expertise extends to seamlessly navigating complex vehicular systems. Beyond technical acumen, I excel in fostering positive customer experiences through effective communication and a customer-centric approach. My dedication to upholding the highest service standards and a passion for continuous learning ensures that I am primed to elevate vehicle performance and customer satisfaction. As I consistently merge technological expertise with impeccable customer handling, I stand ready to contribute to your team's success.
Overview
16
16
years of professional experience
Work History
Motor Mechanic
Australian Airport Services
03.2024 - Current
- Repaired and replaced faulty components, resulting in improved vehicle safety and reliability.
- Troubleshot complex automotive issues, applying systematic approaches to identify root causes and implement solutions.
- Performed routine maintenance services, optimizing vehicle longevity and functionality for customers.
- Maintained accurate records of repair work completed, facilitating effective communication between staff members and clients regarding vehicle status updates.
- Diagnosed complex mechanical issues with specialized diagnostic equipment, resolving problems quickly and effectively.
Motor Mechanic
Lennock Motors (NISSAN & INFINITY)
07.2019 - 03.2024
- Conducted comprehensive diagnostics for mechanical and electrical issues, utilising advanced diagnostic tools to identify complex problems in various vehicles accurately
- Successfully diagnosed and resolved intricate electrical system malfunctions, applying expertise in reading wiring diagrams and utilising specialised testing equipment
- Regularly performed vehicle maintenance services, including oil changes, fluid replacements, filter replacements, and tire rotations, adhering to manufacturer specifications
- Acquired expertise in new vehicle software systems and reprogramming, staying current with the latest automotive technology advancements and effectively integrating software updates
- Specialised in Electric Vehicle (EV) maintenance and repair, servicing EV components, batteries, charging systems, and addressing unique EV-related issues.
Motor Mechanic
Auto Body Styling Work Shop
07.2016 - 06.2019
- Identified mechanical, electrical, and electronic problems in vehicles and performed necessary repairs or replacements of parts
- Utilised diagnostic tools and techniques to pinpoint the root causes of issues in engines, transmissions, brakes, suspension systems, and other vehicle components
- Performed diagnostic and troubleshooting procedures.
Technical Advisor & Investigation Officer
Wijaya Motors
02.2015 - 06.2016
- Investigated insurance claims related to automobile accidents or incidents involving mechanical damage
- Collected evidence, statements, and documentation to determine the cause and extent of the damage
- Inspected damaged vehicles to assess the extent of mechanical and structural damage
- Prepared detailed and accurate estimates of repair costs based on the damage assessment.
Motor Mechanic
Kundasale Auto Service (NISSAN & TOYOTA)
01.2013 - 01.2015
- Executed complex repairs on engines, transmissions, brakes, and electrical systems, ensuring precision and accuracy
- Utilised computerised diagnostic equipment and technical manuals to streamline troubleshooting processes
- Conducted thorough inspections and diagnostic tests to identify mechanical issues in various car models.
Motor Mechanic
NISSAN, INFINITY, RENAULT
01.2010 - 01.2013
- Executed complex repairs on engines, transmissions, brakes, and electrical systems, ensuring precision and accuracy
- Maintained accurate records of repairs, parts used, and labour hours for efficient documentation
- Managed a high-volume AC service department, overseeing diagnostics, repairs, and maintenance for a diverse range of vehicles.
Customer Service Assistant
PEUGEOT/MAZDA
07.2009 - 11.2009
- Maintained a clean and organised work environment to maintain customer safety
- Built strong relationships with customers and colleagues by providing friendly and personable service
- Responded to customer calls and emails to answer questions about products and services
- Collaborated with other departments to guarantee customer satisfaction.
Motor Mechanic/ Trainee Work Coordinator
Formulla World
09.2008 - 01.2009
- Adhered to company standards and manufacturer guidelines for each repair
- Listed work performed on each unit in order to appropriately invoice customers
- Collected information to file warranty claims correctly
- Inspected and tested equipment to locate damaged or worn parts.
Education
High School Diploma -
City And Guils
Sri Lanka04.2010
Skills
- Engine Repair
- Repair Knowledge
- Problem Diagnosis
- Equipment Inspection and Testing
- Customer Relationship Management
- Maintenance and Repair
- Troubleshooting Skills
Professional
- VETASSESS, 09/2021, Motor Mechanic General (Light Vehicle) 321211
- Institute of Technology Australia, 06/2021, Certificate III in light vehicle mechanical tech
- Cholankanda Youth Training Collage Sri Lanka, 01/2008, Motor Mechanic
- City & Guilds Sri Lanka, 01/2008, Technician Diploma in Motor Vehicle Systems
Training
- Brand 1 - Connect with the Nissan Brand
- JUKE Technical Product Knowledge
- Brand - Pre-work: Nissan Brand Introduction
- Trade Qualification Competency
- Trade Qualification Acknowledgement
- Nissan Brand Module 1
- Nissan Brand Module 2
- Nissan Brand Module 3
- Nissan Brand Module 4
- Brand Awareness Competency
- Brand 1- Connect with the Nissan Brand
- Brand - Pre-work Nissan Brand Introduction
- Nissan Consult 3plus Training (Qatar)
- Nissan N-step 1 (Qatar)
- Nissan N-step 2 Engine system (Qatar)
- Nissan N-step 2 Chassis system (Qatar)
- Toyota Hybrid Training ( Sri Lanka)
- Suzuki Celerio New Model Product Training (Sri Lanka)
- Nissan Qualified Technician (Australia)
References
Available upon request
Timeline
Motor Mechanic
Australian Airport Services
03.2024 - Current
Motor Mechanic
Lennock Motors (NISSAN & INFINITY)
07.2019 - 03.2024
Motor Mechanic
Auto Body Styling Work Shop
07.2016 - 06.2019
Technical Advisor & Investigation Officer
Wijaya Motors
02.2015 - 06.2016
Motor Mechanic
Kundasale Auto Service (NISSAN & TOYOTA)
01.2013 - 01.2015
Motor Mechanic
NISSAN, INFINITY, RENAULT
01.2010 - 01.2013
Customer Service Assistant
PEUGEOT/MAZDA
07.2009 - 11.2009
Motor Mechanic/ Trainee Work Coordinator
Formulla World
09.2008 - 01.2009
High School Diploma -
City And Guils
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