UDARA MENDIS
St James,Australia
Summary
Energetic Office Manager equipped to support day-to-day operational functions, facility management and accomplish business goals. Blends advanced organizational, technical and business expertise to enhance workflows. Focused on attentively assisting office staff and customers and identifying opportunities for improvement.
Overview
21
21
years of professional experience
Work History
Office Manager
Kingdomcity Australia Limited
WA, Australia
03.2016 - Current
- Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel
- Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
- Provide a variety of information and assistance over the phone and face to face
- Administration - Help departments with administrative work
- Managed office inventory and placed new supply orders
- Implemented and maintained company protocols to facilitate smooth daily activities
- Maintained filing system for records, correspondence and other documents
- Manage marriage documentations
- Manage communications with the council and WWCC forms for the volunteers
- First Aid – Attend to anyone in need of first aid, set up training sessions as needed, manage stock and the equipment
- Facility Manager - Organizing maintenances and repairs with external contractors, obtain quotes and manage their accounts
- Coded and entered daily invoices with in-house accounting software
- Manage building preparations for all events based on the venue calendar
- Security – Manage the ongoing contract with the security company for all the campuses in Perth
- Manage the security software system for Canning Vale campus, profiles and assist the Mandurah campus with training
- Team Leading - Rostering volunteers, organizing and carrying out training sessions
- Used judgment and initiative in handling confidential matters and requests
- Remained calm and professional in stressful circumstances and effectively diffused tense situations
- Pastoral care – Leading a connect group (small groups), a group of young women, hold discussions on the teachings and support in any occasion
Sales Consultant
Saladmaster HealthMax Australia
Osborne Park, WA
11.2015 - 10.2016
- Sales Demonstrations and Presentations
- Customer services, administrations, book keeping/Accounts, Completions of sales and Certegy Ezi-Pay invoices and deliver purchased orders
- Developed and optimized demonstrations to best connect with prospects and encourage sales.
- Taught customers how to personalize experiences with products and obtain maximum benefit.
Assistant Manager
Delaware North Companies WA
Perth International Airport Terminal 1 Departures, WA
11.2014 - 04.2016
- Management duties including cash handling, admin work and staff trainer
- Delegated tasks to team members based upon skill level and to achieve organizational goals.
- Ensured compliance with safety regulations and company policies.
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
- Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
- Managed customer service inquiries and complaints in a timely manner.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Maintained up-to-date knowledge of company products and services.
- Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.
- Supervised receiving and stockroom activities to identify opportunities with inventory and prevent shrinkage.
- Completed day-to-day duties accurately and efficiently.
Supervisor
Esprit GB Limited
Regent Street London, United Kingdom
01.2006 - 10.2013
- Work towards sales targets and company KPI's
- Customer Services over the phone
- Concierge services Advisor
- Resolved customer complaints in a timely manner while ensuring customer satisfaction
- Trainer: New Cashiers / New Assistants
- Assisting with Administration and Cash handling work in the Finance Office
- In charge for the Jewellery and Accessories Department
- Merchandising, presenting on displays including organizing and cleaning Managing/dealing with deliveries
Travel Agent Admin
Third Eye Travel
London, United Kingdom
01.2008 - 01.2009
Admin
JASHU Communication Bauer
01.2003 - 01.2004
Front Office Reception Administrator
Holiday Inn Wembley
London
Hostess/Reservations
Winter Garden Restaurant
Landmark London
Menu planning and Administrations
Srinee Catering
London and Sri Lanka
Team Leader
Catering a Fashion show in Bournemouth University
United Kingdom
Education
BA (Hons) International Hospitality and Tourism Management Degree
01.2012
Hospitality and Tourism Management - Advanced Diploma
01.2011
Virgin Atlantic Air Fares and Ticketing - Diploma
01.2008
The Association of Business Executives (London) - Diploma
01.2007
Computer Programming Diploma
01.2003
Certificate IV in Ministry and Discipleship (11088NAT) -
Alphacrucis University College
Bible Overview, Spirit Led Life, Healthy Relationships, Kingdom Leadership -
Kingdomcity Greenhouse
Wholeness, Personal Discipleship, We Believe & Leadership -
Kingdomcity Greenhouse
Leadership Institute Training By Sam Chand
Approved Manager - Unrestricted (MLPMCA401A)
RSA - Responsible Service of Alcohol (SITHFAB201)
Western Australia Service with a Smile Customer Service Training
Skills
- Office Management
- Administrative Support
- Supply Management
- Customer Service
- Data Entry
- Senior Leadership Support
- Scheduling and Calendar Management
- Administrative Oversight
- Office Administration
- Account Reconciliation
- Policy Implementation
- Scheduling
- Banking Operations
- Inventory Control
References
- Anna Storer, 0413 013 243, anna.storer@questlegal.com.au
- Shayne Weller, 0405 122 535, scweller@hotmail.com
- George Enriquez, 0413 436 311, george@milestonemigration.com
Hobbies and Interests
- Photography
- Taking on challenges
- Learning new things
- Hiking
- Listening to all styles of music
- Writing poems / scripts / theatre
- Swimming
Affiliations
I am a passionate photographer who sees beauty where ever I am and like to grab hold of the opportunity to capture it, Have won awards
Languages
Sinhalese
Native/ Bilingual
Timeline
Office Manager
Kingdomcity Australia Limited
03.2016 - Current
Sales Consultant
Saladmaster HealthMax Australia
11.2015 - 10.2016
Assistant Manager
Delaware North Companies WA
11.2014 - 04.2016
Travel Agent Admin
Third Eye Travel
01.2008 - 01.2009
Supervisor
Esprit GB Limited
01.2006 - 10.2013
Admin
JASHU Communication Bauer
01.2003 - 01.2004
Front Office Reception Administrator
Holiday Inn Wembley
Hostess/Reservations
Winter Garden Restaurant
Menu planning and Administrations
Srinee Catering
Team Leader
Catering a Fashion show in Bournemouth University
BA (Hons) International Hospitality and Tourism Management Degree
Hospitality and Tourism Management - Advanced Diploma
Virgin Atlantic Air Fares and Ticketing - Diploma
The Association of Business Executives (London) - Diploma
Computer Programming Diploma
Certificate IV in Ministry and Discipleship (11088NAT) -
Alphacrucis University College
Bible Overview, Spirit Led Life, Healthy Relationships, Kingdom Leadership -
Kingdomcity Greenhouse
Wholeness, Personal Discipleship, We Believe & Leadership -
Kingdomcity Greenhouse
Leadership Institute Training By Sam Chand
Approved Manager - Unrestricted (MLPMCA401A)
RSA - Responsible Service of Alcohol (SITHFAB201)
Western Australia Service with a Smile Customer Service Training
Similar Profiles
Chengchen ZhouChengchen Zhou
Student Teacher, Preschool at Kingdomcity ChildcareStudent Teacher, Preschool at Kingdomcity Childcare
Mark LasseyMark Lassey
Executive Pastor at KingdomcityExecutive Pastor at Kingdomcity
Joyce TiangJoyce Tiang
Volunteer at Kingdomcity Singapore ChurchVolunteer at Kingdomcity Singapore Church