Uday Jonnala
Stanmore,NSW
Summary
Proven track record in fast-paced operations, manufacturing, and logistics with expertise in lean, continuous improvement, and people management (teams of up to 50). Possessing qualifications in accounting and management (Masters), passionate about streamlining processes, reducing waste, engaging team members, delivering results, and creating a positive experience for customers.
Overview
4
4
years of professional experience
Work History
Operations Shift Manager
Amazon
07.2023 - Current
- Collaborate with cross-functional support teams, including Safety, Engineering, Loss prevention, Quality Assurance, and Human Resources, to develop strategic plans aligned with business objectives
- Lead initiatives to improve KPI metrics and enhance operational efficiency
- Track & monitor sorting operation & dispatch
- Liaise with inter and intra-state logistics partners (3PL) to control timeline to confirm orders meeting targets
- Maintain Health and Safety standards, while promoting a Health and Safety culture on-site
- Ensuring workflows run smoothly and customer expectations are met
- Implement continuous improvement strategies to enhance productivity and service quality
- Incident management and reporting to identify root cause and implement corrective actions
- Conducted regular employee evaluations, providing constructive feedback for professional growth and development.
Assistant Operations Manager
Amazon
10.2022 - 06.2023
- Manage Inbound and Outbound logistics, daily dispatch of 250+ delivery partners in safe manner.
- Help support daily management of department duties including allocating labor, leading meetings, assigning job duties, and communicating with internal and external suppliers.
- Assisting the floor as an associate resource, provide policy follow-up, attendance tracking and reporting of ATS/labor hours, training of associates and verifying SOP compliance.
- Ensuring successful area performance through tracking, reporting and feedback of associate performance.
- Participating in Operational Excellence initiatives; reviewing and updating SOP as required; Coaching associates to work safely at all times; participating in safety initiatives
RTS Assistant
Amazon
10.2021 - 08.2022
- Overseeing delivery to customers; building, optimizing and assigning delivery routes, supporting operations leadership teams in daily operations including data management of parcels, troubleshooting problems to resolutions and escalating further, if necessary, daily reporting to higher management and training of new associates
Team Lead
CATCH.com.au
10.2020 - 08.2021
- Lead and managed a team of 8 Associates in shipping dock(loading) and checking the stock quantity and filling wherever necessary
Education
Master's in professional accounting -
Holmes Institute
Melbourne, VIC12.2021
Bachelor of Commerce -
Osmania University
Hyderabad, India12.2018
Skills
- Time Management
- Project Management
- Leadership
- Attention to detail
- Team Management
- Customer Service
- Stock and Warehouse management
- Performance Management
- Staff Scheduling
- Analytical Skills
- Negotiation
- Conflict Resolution
References
References shall be provided upon request.
Timeline
Operations Shift Manager
Amazon
07.2023 - Current
Assistant Operations Manager
Amazon
10.2022 - 06.2023
RTS Assistant
Amazon
10.2021 - 08.2022
Team Lead
CATCH.com.au
10.2020 - 08.2021
Master's in professional accounting -
Holmes Institute
Bachelor of Commerce -
Osmania University
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