Uday More
Kingsbury,VIC
Summary
Dynamic Customer Relationship Associate with a proven track record at Avana-Emmbi Industries, enhancing customer satisfaction through effective communication and problem-solving. Successfully reduced response times and contributed to revenue growth by upselling. Known for multitasking and teamwork, ensuring high-quality service and a positive brand reputation.
Overview
1
1
year of professional experience
Work History
Customer Relationship Associate
Avana- Emmbi Industries
02.2024 - 07.2024
- Improved customer satisfaction by responding to inquiries and efficiently resolving issues.
- Reduced response times by implementing efficient workflows for handling incoming queries from various channels like email, phone calls, or social media platforms.
- Contributed to revenue growth by upselling products and services based on thorough understanding of client requirements.
- Played a pivotal role in maintaining high levels of customer satisfaction through the efficient resolution of concerns, resulting in an enhanced brand reputation.
In Store Team Member
Domino's Pizza
11.2023 - 02.2024
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
Education
Master of Marketing - Marketing
La Trobe University
Melbourne, VIC11-2026
Bachelor's of Pharmacy - Pharmacy
Pune University
Silvassa, India07-2023
Skills
- Effective communication
- Problem solving
- Attention to detail
- Goal-oriented mindset
- Multitasking capacity
- Teamwork
Languages
English
Native or Bilingual
Hindi
Native or Bilingual
Interests
- Volunteer Work
- Tech enthusiast, passionate about exploring the latest advancements and innovations
- Photography
Timeline
Customer Relationship Associate
Avana- Emmbi Industries
02.2024 - 07.2024
In Store Team Member
Domino's Pizza
11.2023 - 02.2024
Master of Marketing - Marketing
La Trobe University
Bachelor's of Pharmacy - Pharmacy
Pune University
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