Hi, I’m
Udval Nyamjav
Southbank,VIC
Summary
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues. Friendly Barista with great people skills and sales experience. Dedicated to creating personalized customer experiences while offering expertise in coffee production, and preparation. Strong knowledge of roasting and brewing, with enthusiasm for promoting sustainable and fair-trade coffee.
Overview
1
year of professional experience
1
Certification
Work History
Cafe Bene
Professional Barista
03.2023 - 11.2023
Job overview
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Demonstrated expertise in various brewing techniques, ensuring consistent quality across all drinks served.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.
- Supported training efforts for new hires, sharing knowledge of coffee making techniques and customer service standards.
Tom N Toms Coffee
Professional Barista
01.2023 - 02.2023
Job overview
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
Loving Hut Vegan Restaurant
Restaurant Waiter
06.2022 - 08.2022
Job overview
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Maintained clean and organized dining areas for optimal guest experience.
- Collaborated with kitchen staff to ensure timely delivery of orders, resulting in positive feedback from guests.
- Assisted in training new waitstaff members, contributing to a cohesive team environment.
- Managed multiple tables simultaneously while maintaining high levels of accuracy on order placement and delivery.
- Promoted restaurant specials and upsold menu items, increasing overall sales revenue.
Education
Monash UniversityMelbourne, VIC
Associate of Science from Nursing
High School Of Mongolian University Of Medical SciUlan-Bator, Mongolia
High School Diploma
06.2023
Skills
- Food Running
- Ordering Procedures
- Menu Memorization
- Coffee Expertise
- POS Systems
- Cash Handling
- Opening and Closing Duties
- Performance Improvement
- Adaptive and Creative
Certification
- Professional Barista, Golden Skills - January, 2023
Timeline
Professional Barista
Cafe Bene
03.2023 - 11.2023
Professional Barista
Tom N Toms Coffee
01.2023 - 02.2023
Restaurant Waiter
Loving Hut Vegan Restaurant
06.2022 - 08.2022
Monash University
Associate of Science from Nursing
High School Of Mongolian University Of Medical Sci
High School Diploma
Similar Profiles
ROBIUL ISLAMROBIUL ISLAM
Asst. Store Manager at Cafe BeneAsst. Store Manager at Cafe Bene
Jake LiapisJake Liapis
Hospitality Manager at Cafe Va BeneHospitality Manager at Cafe Va Bene
Ailin LOI GONZALEZAilin LOI GONZALEZ
Trade Lane Manager / Air Product at Savino Del Bene ChileTrade Lane Manager / Air Product at Savino Del Bene Chile