Ueta Ionatana
Kallangur QLD,QLD
Summary
Dynamic and dependable professional with a proven track record at Transwide Pty Ltd, excelling in customer service and safe driving. Recognized for improving delivery efficiency and customer satisfaction through effective route management and problem-solving skills. Committed to teamwork and maintaining high standards in fast-paced environments.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Delivery Driver
Transwide Pty Ltd
07.2020 - Current
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Verified accuracy of all deliveries against order forms.
- Managed customer inquiries and complaints in polite and professional manner.
- Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
- Expedited deliveries to meet customer deadlines and requirements.
- Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
Road Worker
Allens Ashpalt
01.2015 - 06.2020
- Driving crew truck making sure all tools are on truck for the job
- Raking and Shovel hand
- Working in a team
- Cleaning
- Good at taking orders from team leader
- being on time for work
Hospitality Worker
Inflight Services Australia
02.2012 - 01.2015
- Prepared food and beverages and verified adherence of quality and safe food-handling standards.
- Performed general cleaning by sweeping and mopping floors, washing dishes and emptying trash.
- Reduced risks by maintaining clean and organised work environment.
- Collaborated with team members to consistently deliver high-quality service in a fast-paced environment.
- Delivered excellent customer service to support company reputation and patron satisfaction.
- Greeted guests with friendly and professional acknowledgment to build rapport.
- Handled guest complaints professionally, resolving issues quickly to promote positive experiences.
- Supported restaurant operations by assisting servers during busy periods or covering shifts as needed.
- Ensured safety guidelines were followed by all team members to create a secure environment for guests and staff alike.
Education
No Degree -
Rongotai College
Wellington NZSkills
- Positive attitude
- Customer service
- Valid Driver's license
- Teamwork and collaboration
- Attention to detail
- Time management
- Dependable and reliable
- Problem-solving
- Safe driving
- Vehicle inspection
- HR Licence
- White Card
Certification
- Certificate III Warehousing
Languages
English
Native or Bilingual
Samoan
Native or Bilingual
Timeline
Delivery Driver
Transwide Pty Ltd
07.2020 - Current
Road Worker
Allens Ashpalt
01.2015 - 06.2020
Hospitality Worker
Inflight Services Australia
02.2012 - 01.2015
No Degree -
Rongotai College
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