Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Ugyen Lhamo

Belconnen,ACT

Summary

A highly motivated and adaptable professional with experience in front desk reception, procurement, and cleaning services. Skilled in customer service, administrative support, inventory management, and facility maintenance, with a strong ability to multitask and work efficiently in fast-paced environments. Adept at handling procurement processes, supplier coordination, and maintaining workplace cleanliness and organization. Possesses excellent communication, problem-solving, and time-management skills, ensuring smooth operations in various roles. Open to taking on any kind of work, demonstrating flexibility, reliability, and a strong work ethic.

Overview

4
4
years of professional experience

Work History

Cleaner

Ultra Care
02.2025 - 02.2025
  • Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
  • Handled equipment, chemicals, and materials properly and with caution.
  • Emptied trashcans and transported waste to collection areas.
  • Maintained a well-organized storage area for cleaning supplies to ensure easy access and efficient use of materials.
  • Removed trash, debris and other waste materials from premises.
  • Used time management and efficient cleaning methods to meet deadlines.

Assistant Procurement Officer

Ministry of Finance, Royal Government of Bhutan
01.2022 - 02.2025

- Ensure compliance and provide guidance in accordance with the Procurement Rules and Regulations and other Relevant rules for fair and transparent process in procurement of goods, works and services to achieve value for money

- Manage the whole procurement process from identification of needs, compilation of required technical specification from the relevant department for the preparation of Annual Procurement Plan for the Ministry in the electronic Government Procurement system

- Prepare tender documents, call for tenders, conduct tender committee meetings and serve as member secretary to Tender Committee.

- Supervise store staffs, record properties procured/acquired by the Ministry, ensure proper record of fixed assets in the Government Inventory Management System (GIMS) and coordinate proper disposal of properties.

-Administer contract management of goods including timely receipt of goods and verifications of bills for payment.


Front Desk Receptionist

Taktshang Paradise
09.2020 - 03.2021
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
  • Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.

Education

Post Graduate Diploma in Financial Management - Financial Management

Royal Institute of Management
Thimphu, Bhutan
12-2021

BBA - Marketing

Gedu College of Business Studies
Chhukha,Bhutan
08-2020

Skills

  • Customer service
  • Time management
  • Team collaboration
  • Reliability and punctuality
  • Telephone etiquette
  • Efficient cleaning techniques
  • Oral and writing communication
  • Supplier management
  • Hospitality services

Languages

English
Full Professional
Hindi
Full Professional
Nepali
Full Professional

Timeline

Cleaner

Ultra Care
02.2025 - 02.2025

Assistant Procurement Officer

Ministry of Finance, Royal Government of Bhutan
01.2022 - 02.2025

Front Desk Receptionist

Taktshang Paradise
09.2020 - 03.2021

Post Graduate Diploma in Financial Management - Financial Management

Royal Institute of Management

BBA - Marketing

Gedu College of Business Studies
Ugyen Lhamo