Ugyen Pem
Canberra,ACT
Summary
Responsible individual with experience working at several hotels in a housekeeping capacity. Looking to bring reliable and well-developed skills as an energetic Housekeeper to a new organization offering exemplary communication and social skills, eye for detail and excellent time-management skills demonstrated over two years of industry experience. Adept at addressing challenges effectively, excelling in both team-centered and independent work environments. Excellent record of punctuality and attendance.
Overview
2
2
years of professional experience
Work History
Room Attendant
The Sebel Canberra Civic
01.2022 - Current
- Enhanced guest satisfaction by providing thorough and timely room cleaning services.
- Received recognition for exceptional attention to detail while serving as deputy supervisor and performing room inspections prior to guest arrivals.
- Maintained hotel safety standards by adhering to proper procedures for handling chemicals and equipment during cleaning tasks.
- Supported fellow housekeeping staff with training on new processes, resulting in increased productivity levels.
- Demonstrated flexibility in adapting to different room types and layouts, ensuring consistent quality across board.
- Achieved time management goals by following designated schedules and completing assigned tasks within allotted time frames.
- Streamlined communication with supervisors through regular reporting on room status updates, allowing for more effective scheduling adjustments when necessary.
Education
Master's - Information Technology And Systems
University of Canberra
Canberra, ACT11.2023
Post Graduate Diploma - Financial Management
Royal Institute of Management
Bhutan 12.2013
BBA - Finance
Gedu College of Business Studies
Bhutan 06.2012
Skills
- Mentoring and Training
- Housekeeping
- Multitasking capabilities
- Adaptability and flexibility
- Time management
- Interpersonal skills
- Customer service
- Attention to detail
Timeline
Room Attendant
The Sebel Canberra Civic
01.2022 - Current
Master's - Information Technology And Systems
University of Canberra
Post Graduate Diploma - Financial Management
Royal Institute of Management
BBA - Finance
Gedu College of Business Studies
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