Ugyen Zangmo
Summary
Fast forward-thinking RN with 8.8 years of experience overall (6 years overseas and 2.8 onshore), committed to providing compassionate patient care in health assessment and planning. Nursing background includes mental health (community and inpatient oversea) offering comprehensive patient care and support with mentally ill individuals. Open and clear communicator with analytical problem-solving abilities. Work well with diverse patient population and trusting relationships to improve outcomes.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Mental Health Nurse
The Canberra hospital
09.2021 - Current
- Worked at AMHU - High Dependency and Low Dependency Unit, MHSSU, 12B
- Administering and monitoring mental health treatment regimens
- Providing health education and assess Consumer's need
- Good understanding of the theories of mental health and illness
- Critical thinking and problem-solving skill
- Developed and implemented individualized care based on consumer's needs and goals
- Provide education to consumers about medications, coping strategies and community resources
- Conduct and collaborate with allied health for group sessions and therapies
- Assess patient's vital signs, fluid status, MSE, infections and intervene promptly
- Collaborate and Liaise with TT in the care planning and multidisciplinary team
- Participate in ongoing professional development skills
- Safety and welfare checks post discharge as part of home visit oversea
- Monitor medication compliance and administer antipsychotic
- Assessed patients' physical and mental status by analyzing complaints and symptoms.
- Evaluated patient histories, complaints, and current symptoms.
Palliative Care Nurse
Calvary Hospital, Clare Holland House
01.2021 - 07.2023
- Provide reassurance and support families and careers post death care as palliative nurse
- Supports and care for the families and patients during their grief and loss
- Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans
- Informed patients and families of effective treatment options and at-home care strategies, enhancing long-term outcomes.
- Offered listening ear to both patients and loved ones to meet emotional and mental, as well as physical needs.
- Recognized and understood specific stages of dying process, providing comfort-based care during vulnerable times.
- Developed and implemented individualized care plan for each hospice patient while following physician instructions.
- Provided high level of quality, compassionate care to patients and caregivers during each nursing shift.
- Established and maintained successful relationships with patients, families and physicians by utilizing exemplary communication and active listening skills.
- Taught family members and caregivers various ways to manage patients' pain, how to check for vital signs and proper methods for dressing changes.
- Established hospice care services for elderly and disabled patients.
- Evaluated patient histories, complaints, and current symptoms.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
- Educated family members and caregivers on patient care instructions.
- Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
- Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
- Provided skilled, timely and level-headed emergency response to critically-ill patients.
- Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
- Provided exceptional care to high-acute patients needing complex care such as ventilator management, extensive wound care and rehabilitation.
- Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
Enrolled Nurse
Mediserve Nursing Agency
07.2021 - 04.2022
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Performed routine wound care and dressing changes on schedule.
- Remained calm during high-stress, critical situations, demonstrating sustained focus and problem-solving in real-time.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Assisted patients in performance of routine recovery and mobility exercises, providing support when getting in and out of bed as well as walking and stretching.
- Followed proper procedure for installation and removal of catheters, IVs and PIC lines.
- Helped patients eat and drink when necessary for safe consumption of food consistent with recovery guidelines.
- Documented nursing services provided and uploaded to comprehensive tracking systems for health records and billing.
- Protected confidentiality of information related to patient care activities and EMS operations.
- Educated patients and families on diagnosis, neurological conditions and processes, treatments and expected outcomes.
- Came up with treatment plans and communicated with patients about options, medications and self-management.
- Met with and patients to discuss and distribute information on health maintenance and disease prevention.
- Evaluated charting procedures for adherence to best practices.
- Identified and assisted with opportunities for performance improvement activities on unit and with other service areas.
- Prepared and sanitized rooms before surgical procedures and assisted surgeons during operations with medical equipment.
Education
Bachelors of nursing -
university of Canberra
Diploma of nursing - Nursing
TAFE
Brisbane, QLD01.2019
Certificate iv in individual care - undefined
TAFE
Brisbane, QLDNursing
Sri Venkateshwara Nursing School
India, AP 11.2011
Skills
- Critical thinker and problem-solving skills
- Clear verbal and written communication skills
- Ability to develop professional clinical rapport with consumer and build therapeutic relationship
- Acute Care Experience and proficient in de-escalation skills
- Punctuality and reliable
- Compassionate and empathetic personality
- Healthy professional boundaries
- Competent with Mental health Assessment and medication management
- Personal Care Needs
Certification
Basic life support certification Certificate of exemplary clinical placement performance from university of canberra.
Timeline
Mental Health Nurse
The Canberra hospital
09.2021 - Current
Enrolled Nurse
Mediserve Nursing Agency
07.2021 - 04.2022
Palliative Care Nurse
Calvary Hospital, Clare Holland House
01.2021 - 07.2023
Bachelors of nursing -
university of Canberra
Diploma of nursing - Nursing
TAFE
Certificate iv in individual care - undefined
TAFE
Nursing
Sri Venkateshwara Nursing School
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