Ujjwal Baral
Lidcombe,NSW
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
1
1
year of professional experience
Work History
Customer Service Specialist
Bhatbhateni Super Store
03.2022 - 05.2023
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
- Provided primary customer support to internal and external customers.
- Managed over 50 customer calls per day.
- Increased sales by 10%.
Experience Intern Engineer
S.D. Engineering Consultacy Pvt. Ltd
07.2022 - 11.2022
- Assisted senior engineers and management with clerical duties to keep department functioning and workflows running smoothly
- Studied civil engineering projects to improve overall knowledge
- Collaborated with senior engineers on projects and offered insight
- Analyzed design of supermarket building
- Worked as intern site engineer for looking quality of rural houses
- Created 3D models from 2D drawings.
Education
Bachelor of technology - Civil Engineering
Vellore Institute Of Technology
Vellore, Tamil Nadu05.2022
Skills
- Writing
- Credits Understanding
- Customer Service and Assistance
- Sketching
- Building drawings
- Researching solutions and implementing company procedures
- Willingness to learn, follow instructions and work cooperatively within
- Programs and MS Office applications
- Project management
- Strong decision maker
- Creative design
- Sketches, specifications and drawings
- Service-focused
Accomplishments
- Online Course: Engineering Project Management: Scope, Time and
- Cost Management, Rice University ,USA
- Engineering softwares: Autocad, 3D Sketch Up, Staad Pro
Languages
English
Professional Working
Nepali
Full Professional
Timeline
Experience Intern Engineer
S.D. Engineering Consultacy Pvt. Ltd
07.2022 - 11.2022
Customer Service Specialist
Bhatbhateni Super Store
03.2022 - 05.2023
Bachelor of technology - Civil Engineering
Vellore Institute Of Technology
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