Ujjwal Bartaula
Greenwich,NSW
Summary
An Attentive, self-motivated and hardworking post graduated international student seeking for a job from where I can gain knowledge, experience and contribute them in the related field. I am looking for the part-time or casual jobs. Possess capabilities in handling the list of stocks and supplies from the storage. Bear good moral characteristics, which helps to establish quick and long-lasting relationships with everyone. Great passion related to hard work and able to work in flexible ways. Have a great customer service experience while working in multiple jobs around Sydney.
Overview
2
2
years of professional experience
Work History
Customer Service Representative
Possible International Educational Consultancy
Sydney NSW 2000
08.2023 - 12.2024
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Streamlined call center processes for improved efficiency and reduced wait times.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
- Exceeded performance metrics consistently, earning recognition as a top performer within the team.
- Participated in cross-functional initiatives aimed at enhancing overall business operations and customer satisfaction levels.
Customer Service and Food Team Member
Golden Chicken
Brookvale, NSW
11.2022 - 05.2023
- Increased customer satisfaction by providing friendly service and accurate food preparation.
- Assisted in reducing food waste by closely monitoring inventory levels and rotating stock as needed.
- Ensured a clean and sanitary work environment by diligently following health and safety guidelines.
- Collaborated with team members to efficiently complete tasks, resulting in timely order fulfillment.
- Maintained open communication with coworkers, fostering a strong team atmosphere conducive to efficient operations.
Education
Master of Science - Information Technology
King's Own Institute
11.2024
Skills
- Data Collection
- Information Security
- Complaint Resolution
- Data Entry
- Team Development
- Product and Service Solutions
- Order Processing
- Retail Store Support
- Team leadership
- Strong Communication
Hobbies
Mainly interested in variety of indoor and outdoor activities like cooking, singing and reading books related to self development. Apart from these indoor activities I love to play cricket and table tennis outdoor. I also prefer trekking and visiting new places
Timeline
Customer Service Representative
Possible International Educational Consultancy
08.2023 - 12.2024
Customer Service and Food Team Member
Golden Chicken
11.2022 - 05.2023
Master of Science - Information Technology
King's Own Institute
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