Ujjwal Karki
East Side,NT
Summary
To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management, and problem-solving skills. Deadline-driven Night Auditor offering a career history of 6 months of reliability and quality performance. Operates well in busy environments and maintains calm under pressure. A meticulous eye for detail and a personable demeanor.
Overview
5
5
years of professional experience
Work History
Front Desk and Night Auditor
Diplomat Motel
10.2023 - Current
- Greeted guests at the front desk and engaged in pleasant conversations while managing the check-in process.
- Enforced policies and procedures to increase efficiency.
- Promoted hotel brand's loyalty program via social media, email, and direct mail.
- Contributed to staff training initiatives by sharing best practices for night audit procedures and guest relations skills.
- Controlled cash and credit card payment transactions at the front desk to successfully reduce errors.
- Streamlined the check-in and check-out process for guests, ensuring a smooth experience during overnight hours.
- Kept accounts in balance and ran daily reports to verify totals.
- Enhanced guest satisfaction by efficiently managing night audit tasks and resolving issues promptly.
Disability Support Worker
NADS CARE
09.2023 - Current
- Worked with medical teams, patients, and families to implement effective treatment plans.
- Facilitated support groups for patients and families dealing with chronic illnesses.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted clients in reaching personal goals through targeted skill-building activities and therapeutic interventions.
- Provided a high level of physical support by lifting, adjusting, and moving clients.
Sous Chef
Epilogue Longue Bar
04.2021 - 09.2023
- Developed close relationships with suppliers to source best ingredients.
- Reduced staff turnover rates through effective communication skills, creating a supportive work atmosphere for all team members.
- Planned and directed high-volume food preparation in fast-paced environment.
- Trained kitchen staff to perform various preparation tasks under pressure.
- Enhanced overall restaurant efficiency by streamlining kitchen operations and implementing effective time management strategies.
- Set up and broke down kitchen for service.
Chef De Partie
Lemoni Greek Cuzina
09.2019 - 04.2021
- Sliced fruit and vegetables for salads, entrees and desserts and stored in crisper.
- Disciplined and dedicated to meeting high-quality standards.
- Coordinated with vendors to order supplies and maintain high quality standards.
- Initiated training for new team members on culinary techniques to improve productivity and increase kitchen workflows.
- Increased overall restaurant ratings with consistently well-executed dishes that exceeded guest expectations.
- Developed and cooked memorable dishes that brought new customers into establishment.
Retail Assistance
7-eleven
01.2019 - 04.2021
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Handled returns and exchanges professionally, adhering to company policies while prioritizing customer satisfaction.
- Conducted regular price audits to ensure pricing consistency across all products on display.
- Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Answered incoming calls and emails to provide product information, features and benefits.
Education
Diploma in Hospitality
Brighton College
Level 23/343 Albert St, Brisbane City QLD 400001.2021
Certicficate IV in Cookery
Brighton Colloge
Level 23/343 Albert St, Brisbane City QLD 400001.2019
Sciences
Pokhara Higher Secondary School
Pokhara 1 Bagar06.2018
Skills
- Multitasking and Organization
- Payment Processing
- Charge posting
- Strong Work Ethic
- Reservation Management
- Data Entry
- Generating Reports
Timeline
Front Desk and Night Auditor
Diplomat Motel
10.2023 - Current
Disability Support Worker
NADS CARE
09.2023 - Current
Sous Chef
Epilogue Longue Bar
04.2021 - 09.2023
Chef De Partie
Lemoni Greek Cuzina
09.2019 - 04.2021
Retail Assistance
7-eleven
01.2019 - 04.2021
Diploma in Hospitality
Brighton College
Certicficate IV in Cookery
Brighton Colloge
Sciences
Pokhara Higher Secondary School
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