Ujjwal Upreti
Parramatta,NSW
Summary
Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.
Overview
7
7
years of professional experience
Work History
Sales Specialist
HARVEY NORMAN ALEXANDRIA
03.2024 - Current
- Increased sales revenue by developing and implementing strategic sales plans.
- Built strong client relationships through consistent communication and effective problemsolving.
- Exceeded sales targets by consistently meeting and surpassing monthly quotas.
- Expanded customer base with targeted prospecting and lead generation efforts.
- Boosted customer satisfaction by providing exceptional product knowledge and tailored recommendations.
DJ
Self-employeed
03.2019 - Current
- Enhanced audience engagement by incorporating interactive elements and innovative mixing techniques during live performances.
- Improved event atmosphere by curating tailored playlists for diverse range of clients and venues.
- Collaborated with event planners to ensure seamless entertainment transitions and overall guest satisfaction.
- Generated repeat business through exceptional customer service, attention to detail, and dedication to creating memorable experiences.
- Managed sound equipment setup and breakdown, ensuring optimal audio quality for each performance venue.
- Toured every state and cities in Australia with multiple artists.
Sales Person
Sun LED
06.2023 - 02.2024
- Implemented new sales strategies resulting in a 20% increase in monthly sales revenue, boosting overall team performance.
- Utilised strong negotiation skills to secure a key contract, resulting in a 30% increase in annual sales and strengthening the company's
- Developed relationships with clients for increased loyalty and repeat business.
- Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
Control Room Operator
Glad Group
02.2020 - 01.2024
- Improved safety record by implementing new control room
procedures, resulting in a 30% decrease in workplace incidents and
creating a safer work environment for all employees. - Reduced downtime by 20% through proactive monitoring and quick
response to equipment malfunctions, ensuring continuous operations
and minimizing production losses. - Monitored and managed 600+ security cameras and alarm systems
over a sprawling 8-level busy Westfields, ensuring a 15% decrease in
incident response times through enhanced surveillance tactics and
quick coordination with patrol units. - Played a key role in the development of junior operators through mentoring initiatives, sharing expertise gained from years of experience in the field.
Bartender
Merivale
02.2017 - 02.2020
- Reduced waste and improved inventory management by 15% through
careful monitoring of stock levels and implementing efficient ordering
processes, resulting in cost savings for the bar. - Maintained a 95% customer satisfaction rate by providing exceptional
service and creating a welcoming atmosphere, leading to repeat
business and positive reviews. - Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
Education
Bachelors Of Business Information System in Data Analyst -
Asia Pacific International College
Sydney, NSW01.2020
Skills
- Adaptability
- Communication skills
- Flexibility
- Leadership
- Microsoft Office
- Problem-solving skills
- Project Management
- Statistical data analysis
- Customer Engagement
- Reference selling
- Cross-selling products and services
- Product description
- Closing Techniques
REFERENCE
Joey from Citi Group
0415880844
Dan from Merivale
0406427750
Anup from Svens Pizza
0451101502
Umangaraj Basnet from Harvey Norman
0406237089
Timeline
Sales Specialist
HARVEY NORMAN ALEXANDRIA
03.2024 - Current
Sales Person
Sun LED
06.2023 - 02.2024
Control Room Operator
Glad Group
02.2020 - 01.2024
DJ
Self-employeed
03.2019 - Current
Bartender
Merivale
02.2017 - 02.2020
Bachelors Of Business Information System in Data Analyst -
Asia Pacific International College
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