Ujwal Rijal

Dianella Perth,WA

Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Focused customer relations professional skilled in lead generation, customer relationship development and sales. Accomplished in providing unsurpassed support to demanding customers. Offering experience in related roles, as well as passion for improving service delivery, enhancing knowledge and exceeding expectations.

Overview

years of professional experience

Work History

Customer Service Representative

Chef

Boatshed Restaurent

Perth, WA

07.2021 - Current

Handled and stored food to eliminate illness and prevent cross-contamination.
Monitored line processes to maintain consistency in quality, quantity and presentation.
Prepared meals from scratch using authentic, popular recipes to generate repeat business.
Checked freezer and refrigerator prior to each shift to verify correct temperatures.
Maintained well-organized mise en place to keep work consistent.
Utilized proper cleaning techniques to sanitize counters and utensils used in preparation of raw meat, poultry, fish and eggs.
Placed orders to restock items before supplies ran out.
Responded to dietary concerns and food allergies, creating dishes to meet customer needs and palates.
Collaborated with staff members to create meals for large banquets.

Volunteer

Australian National Education

Sydney , NSW

03.2020 - 05.2021

Assisted with special events or programs.
Maintained clean, neat and operational facilities to serve program needs.
Used strong interpersonal communication skills to convey information to others.
Supported engaging, fun and smooth-running events by helping with organization and planning.
Greeted visitors and answered questions about program, requirements and opportunities.
Met with other volunteers and program leaders to discuss new service opportunities.

Education

Bachelor of Information Technology - Information Technology

Southern Cross University Perth, Perth WA

Diploma And Advance Diploma of Information Technol - Information Technology

Skyline International College , Sydney, NSW

05.2021

Skills

Efficient and Detail-Oriented
Interpretation and Translation Services
Needs Assessment
Calm and Professional Under Pressure
Customer Data Confidentiality

Issue and Complaint Resolution
Data Entry and Maintenance
Responding to Difficult Customers
Understanding Customer Needs
Upbeat and Positive Personality

Timeline

Chef - Boatshed Restaurent

07.2021 - Current

Volunteer - Australian National Education

03.2020 - 05.2021

Customer Service Representative -

Southern Cross University Perth - Bachelor of Information Technology, Information Technology

Skyline International College - Diploma And Advance Diploma of Information Technol, Information Technology