Uli Alexia Vinagre Lima

• Monitored KPIs and sales performance.
• Resolved customer issues and stakeholder concerns.
• Coordinated daily store operations and team activities in a fast-paced environment.
• Trained and onboarded new team member.

• Supported project planning and daily operations in a fast-paced environment
• Organized project timelines and tracked task progress to ensure timely delivery
• Coordinated communication between cross-functional teams and stakeholders
• Prepared reports and documentation to assist in decision-making processes
• Ensured smooth operational workflows and process efficiency
• Utilized project management tools such as Asana to manage tasks and maintain project organization

• Oversaw daily operations to ensure smooth workflow and excellent customer service
• Supervised and scheduled staff, fostering a motivated and high-performing team
• Monitored sales performance and implemented strategies to drive business growth
• Managed inventory levels and resolved day-to-day operational challenges
• Delivered staff training and development to improve service quality and efficiency
• Applied leadership, problem-solving, and organizational skills to enhance overall team performance and customer satisfaction

• Led team in executing daily operations, ensuring efficiency and adherence to company policies.
• Developed training programs for new employees, enhancing onboarding processes and knowledge retention.
• Streamlined communication between departments, improving collaboration and project outcomes.
• Monitored inventory levels, implementing controls to reduce waste and optimize resource allocation.

• Mentored junior staff, fostering skill development and improving performance outcomes.
• Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
• Implemented process improvements that reduced turnaround times and increased customer satisfaction.
• Coordinated project timelines, ensuring alignment with organizational goals and team capabilities.

• Represented clients in legal proceedings, negotiations, and settlements.
• Conducted legal research on case law, regulations, and precedents.
• Advised clients on compliance, risk management, and dispute resolution strategies.

Assisted with tax law cases, supporting legal research, preparing documents, and aiding the management of fiscal and executive proceedings.