Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ulisese Musu

Deception Bay,QLD

Summary

Executive-level Business Manager and entrepreneur with experience running start-up and emerging companies. Strong technology and product development expertise. Build strategic business relationships and partnerships. Strong drive with excellent interpersonal, communication and team-building skills.

Overview

16
16
years of professional experience

Work History

Department Manager (Produce)

Fresh & Save
Deagon, QLD
01.2017 - 06.2019
  • Worked with my team of staff to resolve any problems, improve operations and provide exceptional customer service
  • Increased patient satisfaction scores by GP% within the company
  • Insured shelves wer stocked and fresh
  • Order the right amount of stock need to keep the sale going
  • Keep tabs on all staff activitys and rosters on a weekly basis and on budget
  • Keep track Of all stock coming and going aswell as invoising
  • Assist ather departments if assistans in requierd
  • Receaving loades

Department Manager/Night Shift Supervisor/Key Holder

IGA Deagon
Deagon, QLD
01.2012 - 12.2016
  • Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands
  • Devised, deployed and monitored processes to boost long-term business success and increase GP%
  • Developed empowering employee culture focused on equipping employees to independently meet customer needs
  • Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets
  • Evaluated suppliers to assess quality, timeliness and compliance of deliveries, maintain tight cost controls and maximize business operational efficiency
  • Kept employee workloads fair and balanced to achieve objectives while maintaining high job satisfaction
  • Rotated merchandise and displays to feature new products and promotions
  • Updated policies to reflect changing conditions and maintain optimal safety standards for all employees
  • Managed overstocking, restocking and inventory control procedures during shift
  • Worked actively with management team to create daily and weekly sales plans based on weekly sales trends
  • Formulated pricing policies by reviewing merchandising activities and determining additional needed sales promotions
  • Prepared detailed reports for management to clarify existing trends, review sales and inventory data and support shrink minimization and safety awareness
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention
  • Handle large amounts of money, counting and getting till ready for next day opening

Storeman/Key Holder/Banking Assistant

IGA
Clontarf, QLD
01.2010 - 12.2012
  • Completed physical inventory counts daily
  • Managed order availability by keeping detailed records of all department stock inventory
  • Processed incoming shipments upon package receipt by scanning boxes and envelopes to update system
  • Collaborated with sales team members to stay current on inventory levels, complete accurate orders and resolve item issues
  • Removed all debris and packaging from boxes and separated for recycling or disposal
  • Blocked and faced products on displays and shelves in accordance with company policy
  • Alternated goods in inventory by observing first-in/first-out approach to keep shelves organized and properly stocked
  • Kept all documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery
  • Managed timely and effective replacement of damaged or missing products
  • Banking previose day or weekend profits and change orders
  • Greeted customers and directed to requested products
  • Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free
  • Accepted delivered packages, verified products and checked delivery totals to keep system records current and accurate
  • Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors to obtain replacements or refunds
  • Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability

Produce Manager/Checkout Operator/Key Holder

IGA
Deception Bay, QLD
01.2003 - 12.2010
  • Evaluated suppliers to assess quality, timeliness and compliance of deliveries, maintain tight cost controls and maximize business operational efficiency
  • Established and administered annual budget with effective controls to prevent overages, minimize burn rate and support sustainability objectives
  • Boost sales with top-notch merchandising abilities and expertise in implementing sound promotions
  • Strengthened profits by reducing waste, controlling shrinkage and increasing team efficiency with optimized workflows
  • Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands
  • Enhanced communication between patrons and team members to cultivate upbeat, team-oriented culture
  • Organized efficient merchandise replenishment strategies to keep shelves stocked and well-organized for customers
  • Applied performance data to evaluate and improve operations, target to current business conditions and forecast needs
  • Kept team operations in strict compliance with workplace standards and food safety requirements to maintain optimal protections
  • Orchestrated performance-oriented environment by closely supporting all team members
  • Maintained produce area and kept produce storage area clean and sanitary
  • Open And Closing store acording to time or scedual

Education

High School Diploma -

Deception Bay
Deception Bay, QLD
12.2002

Skills

  • Departmental support
  • Restocking produce
  • Inter-departmental communications
  • National Association of Concessionaires Manager Certified
  • Managerial experience
  • Cross-departmental collaboration
  • Department collaboration
  • Produce cleaning
  • Work with a team or inderpendently
  • Handle customer

Timeline

Department Manager (Produce)

Fresh & Save
01.2017 - 06.2019

Department Manager/Night Shift Supervisor/Key Holder

IGA Deagon
01.2012 - 12.2016

Storeman/Key Holder/Banking Assistant

IGA
01.2010 - 12.2012

Produce Manager/Checkout Operator/Key Holder

IGA
01.2003 - 12.2010

High School Diploma -

Deception Bay
Ulisese Musu