UMAIR KIANI
Roselands,NSW
Summary
I'm an enthusiastic and dedicated individual with a diverse background in customer service, healthcare, and aviation security. Over the years, I've honed my skills in delivering exceptional service, ensuring safety and security, and efficiently managing a variety of responsibilities. I'm particularly adept at multitasking and problem-solving, which allows me to thrive in fast-paced environments. My experience has taught me the importance of attention to detail and effective communication, and I always strive to maintain a high standard of excellence in everything I do. I'm excited to bring my dedication, skills, and positive attitude to a new opportunity and make a meaningful impact.
Overview
4
4
years of professional experience
Work History
Aviation Screening Officer
Newcastle Airport
Newcastle, NSW
06.2024 - 08.2025
- Participated in ongoing training sessions to continuously improve skills related to aviation security practices.
- Upheld strict adherence to TSA guidelines, contributing to the maintenance of a safe travel environment for all passengers.
- Ensured passenger safety through consistent application of airport policies and regulations.
- Identified potential threats by analyzing passenger behavior and reporting suspicious activities to supervisors.
- Assisted passengers with special needs, ensuring their comfort and security throughout the screening process.
- Conducted efficient screenings of carry-on baggage by operating X-ray machines according to established protocols.
- Performed pat-downs to look for unauthorized materials and weapons.
- Operated x-ray machines, hand wands, and advanced imaging technology to conduct screening of passengers and baggage.
- Used explosive detection machines and chemical swab systems to identify potential hazards.
Aviation Screening Officer
Sydney International Airport (Certis Security)
Sydney
10.2022 - 05.2024
- Conducting thorough security screenings of passengers and their belongings according to established protocols.
- Providing exceptional customer service and assistance to passengers during the screening process.
- Utilizing technology and equipment to detect and resolve security threats.
- Collaborating with team members to ensure efficient and effective screening operations.
Disability Support Worker
Just Better Care
Melbourne
05.2021 - 08.2022
- Personal Care (including manual handling).
- Community access.
- Travel to appointments.
- At home support.
- General cleaning.
- House duties incl washing, ironing, cooking.
Personal Care Assistant
Northern Gardens Aged Care
Melbourne
03.2021 - 05.2021
- Gathered dietary information, assisted with feeding, and monitored intake to support patients' nutritional and wellness goals.
- Promptly reported any unusual circumstances to RNs, provided comprehensive patient care based on physical, psychological, educational, and safety criteria, and responded to emergencies with immediate care.
- Attended to patient requests by answering call lights, adjusting bed rails, and providing necessary comfort and safety measures.
- Assisted with daily living activities such as dressing, walking, and personal hygiene, ensuring a high level of patient care and support.
- Organized and replenished unit supplies, maintained healthy skin care for bedbound patients, and collaborated with hospital department staff to deliver exceptional customer service and teamwork.
Education
AVI20118 Certificate II - Transport Security Protection
NSTA-Auburn
01.2022
Certificate III - Individual Support (Ageing)
Stott's College
01.2021
Bachelor of Accounting - undefined
Central Queensland University
01.2020
High School Completion - undefined
Army Public College
01.2018
Skills
- Security protocols
- Customer service
- Communication
- Attention to detail
- Adaptability
- Conflict resolution
- Team collaboration
- Time management
- Problem-solving
- Compliance knowledge
- Training and development
- Technology proficiency
LANGUAGES
English
Urdu
Hindi
Timeline
Aviation Screening Officer
Newcastle Airport
06.2024 - 08.2025
Aviation Screening Officer
Sydney International Airport (Certis Security)
10.2022 - 05.2024
Disability Support Worker
Just Better Care
05.2021 - 08.2022
Personal Care Assistant
Northern Gardens Aged Care
03.2021 - 05.2021
AVI20118 Certificate II - Transport Security Protection
NSTA-Auburn
Certificate III - Individual Support (Ageing)
Stott's College
Bachelor of Accounting - undefined
Central Queensland University
High School Completion - undefined
Army Public College