Muhammad Umair Sharif
Durack,QLD
Summary
Accomplished Operations and IT Support Head at Checkmate Security, adept in problem-solving and critical thinking. Elevated team performance and accountability, expanded client base by identifying new business opportunities, and ensured top-notch customer service. Demonstrates exceptional leadership, collaboration, and a friendly attitude, significantly contributing to organizational success.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Dynamic individual with hands-on experience in [Area of expertise] and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Operations and IT Support Head,QLD
Checkmate Security
12.2023 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Operations Manager
Checkmate Security
06.2023 - 12.2023
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
Junior Executive - Business Development
Checkmate Security
12.2022 - 06.2023
- Increased client base by researching and identifying potential business opportunities.
- Enhanced market presence by attending industry events, conferences, and networking functions.
- Achieved ambitious sales targets by effectively managing time, resources, and responsibilities across multiple initiatives.
- Contributed to overall team success with knowledge sharing sessions focused on best practices in business development strategies.
Security Patrol Officer
Checkmate Secuirty
01.2022 - 12.2022
- Enhanced security measures by conducting thorough and consistent patrols in designated areas.
- Supported special events or functions requiring additional security coverage, ensuring a safe and enjoyable experience for all attendees.
- Conducted risk assessments for various properties, providing recommendations on necessary security improvements for property owners or managers.
- Provided exceptional customer service while addressing concerns from residents, visitors, and staff members.
Security Officer
ACES
10.2020 - 04.2021
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Education
Bachelors of Business Information Systems - Business And IT
APIC
Brisbane, QLD08-2023
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Flexible and adaptable
- Multitasking
- Critical thinking
- Calm under pressure
- Decision-making
Certification
- First Aid Certification
- CPR/AED Certification
- Google IT Support Professional Certificate
- Certificate 2 and 3 in Security Operations
Languages
English
Full Professional
Urdu
Native or Bilingual
Punjabi
Native or Bilingual
Timeline
Operations and IT Support Head,QLD
Checkmate Security
12.2023 - Current
Operations Manager
Checkmate Security
06.2023 - 12.2023
Junior Executive - Business Development
Checkmate Security
12.2022 - 06.2023
Security Patrol Officer
Checkmate Secuirty
01.2022 - 12.2022
Security Officer
ACES
10.2020 - 04.2021
Bachelors of Business Information Systems - Business And IT
APIC
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