Umang Panjeta
43/280 Handford Road, Taigum,Australia
Summary
Motivated healthcare professional dedicated to achieving excellence through honest work, leveraging skills in problem-solving, communication, teamwork, and a strong work ethic to drive organizational success. Seeking a challenging role to contribute expertise and foster positive impact.
Overview
1
1
year of professional experience
Work History
FOH and BOH Member
Red Rooster Aspley
04.2023 - Current
- Maintained clean and organized workspace, ensuring compliance with health and safety regulations.
- Boosted overall team morale with regular communication and collaboration in a fast-paced environment.
- Collaborated with FOH staff to ensure seamless communication between kitchen and service teams.
- Enhanced food quality for customer satisfaction, adhering to proper food handling procedures.
- Mentored new hires in BOH operations, fostering a supportive learning environment that promoted skill growth.
- Improved BOH team efficiency by streamlining food preparation processes and minimizing waste.
- Maintained and sanitized service stations, prep areas, and countertops.
- Verified dishes were prepared according to restaurant recipes and quality standards.
- Coordinated with kitchen staff, working hard to stay ahead of demand and exceed customer expectations.
- Performed daily cleaning and maintenance tasks to keep kitchen clean and organized.
- Maintained updated certifications in food safety and sanitation regulations.
- Maintained and tracked food, cooler, and freezer temperatures.
- Trained new staff on food preparation and safety procedures.
- Achieved consistent positive feedback from customers regarding meal quality and presentation standards.
- Improved workflow efficiency by organizing storage areas for easy access to supplies and equipment.
Student Nurse (Masters of Nursing)
St. Vincent's Private Hospital
Chermside, QLD, 4032
05.2024 - 06.2024
- Hours: 160
- Infection control
- ANTT
- Simple wound dressings including removal clips/ sutures
- Application of PPE
- ADLs including hygiene, feeding, (including NGT & PEG), oral care, continence/elimination care
- Insertion Nasogastric Tube
- Stoma Care
- Manual handling
- Blood Glucose Monitoring
- Oxygen devices
- Medication administration – oral, ears, NGT, topical, rectal, nebulised/MDI
- Injections - Sub cut and IMI
- Managing basic IV therapy – gravity flow and IV pumps
- IV flush with Normal Saline 0.9% or sterile water
- Handover/clinical documentation
- Worked alongside experienced nursing professionals to learn new procedures.
- Monitored patient vital signs, reporting any changes to experienced nursing staff.
- Developed strong rapport with patients by actively listening to concerns and addressing individual needs.
- Collaborated with interdisciplinary healthcare teams to develop and implement personalized care plans for patients.
Nursing Assistant/ Support Worker
Tricare Stafford Lakes Aged Care Residence
Chermside West, 4032
01.2024 - 02.2024
- Hours: 120
- Improved patient satisfaction by providing compassionate assistance with daily activities, such as bathing, dressing, and feeding.
- Increased patient engagement by providing emotional support, companionship, and encouragement during challenging times.
- Promoted a safe and clean environment by maintaining strict adherence to infection control protocols and sanitation standards.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Assisted with transferring and positioning clients, ensuring proper body mechanics to reduce the risk of injury for both parties.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
Customer Service Representative (Casual)
Zillmere Spice House
Australia
03.2023 - 08.2023
- Handled customer inquiries and suggestions courteously and professionally.
- Responded to customer requests for products, services, and company information.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
- Maintained up-to-date knowledge of product and service changes.
- Managed timely and effective replacement of damaged or missing products.
Education
Masters of Nursing - Entry to Practice -
Queensland University of Technology
07.2026
Certificate III in individual support (Specialized In aging and disabilities) -
Charlton Brown
03.2024
Bachelor of Science in Biotechnology -
Kurukshetra University
05.2021
Skills
- Kitchen Management
- Customer Service
- Decision-Making
- Creative Thinking
- Team Collaboration
- Attention to Detail
- Direct Patient Care
- Punctual and Reliable
Accomplishments
- Provided excellent customer service, assisting shoppers with inquiries, concerns, and resolving issues promptly.
- Efficiently managed the front-end operations, ensuring smooth checkout processes and minimizing waiting times.
- Maintained accurate records, such as cash handling and inventory management, contributing to efficient store operation.
Multiculturalexperience
- Engaged in diverse teams, fostering cross-cultural collaboration and promoting a global perspective.
- Adapted seamlessly to multicultural environments, embracing and respecting different customs, traditions, and communication styles.
- Leveraged multicultural experiences to enhance problem-solving abilities and bring innovative solutions to complex challenges.
- Cultivated cultural sensitivity, demonstrating an ability to connect with individuals from diverse backgrounds and build strong relationships.
References
- Dhruvkumar Kashyapbhai Vaishnav, Scrubs Nursing Agency (Assistant Nurse), Carinity Aged Care, Brookfield Green, +61420709599, dhruv.vaishnav.39@gmail.com
- Dionie Leah Sobrepena, Tricare Stafford Lakes Aged Care (Assistant Nurse), +61405242082
- Divyanshi, Aspley Aged Care (Assistant Nurse), +61424904217, Divyanshi17042004@gmail.com
Timeline
Student Nurse (Masters of Nursing)
St. Vincent's Private Hospital
05.2024 - 06.2024
Nursing Assistant/ Support Worker
Tricare Stafford Lakes Aged Care Residence
01.2024 - 02.2024
FOH and BOH Member
Red Rooster Aspley
04.2023 - Current
Customer Service Representative (Casual)
Zillmere Spice House
03.2023 - 08.2023
Masters of Nursing - Entry to Practice -
Queensland University of Technology
Certificate III in individual support (Specialized In aging and disabilities) -
Charlton Brown
Bachelor of Science in Biotechnology -
Kurukshetra University