Umang Tamrakar

Experience:

• Delivered excellent customer service, exceeding expectations and driving repeat business.
• Managed cash transactions accurately and promoted products to boost sales.
• Ensured safety compliance and maintained a hazard-free work environment.
• Kept the store organized and managed inventory efficiently.

Skills:

• Customer Service: Skilled in engaging and satisfying customers.
• Safety Compliance: Knowledgeable in maintaining a safe environment.
• Inventory Management: Experienced in stock management and site presentation.

Experience:

• Designed and optimized user interfaces for mobile and web platforms using Figma, focusing on creating intuitive and visually appealing designs.
• Contributed to the development of a private app (NICU App) aimed at enhancing user experience and engagement by streamlining key processes, and improving accessibility for users in a sensitive environment.
• Collaborated closely with developers to ensure that responsive, accessible designs were seamlessly integrated, maintaining consistency across different devices and platforms.
• Conducted user research and testing to gather feedback and refine UI/UX designs, ensuring the app met the needs of its target audience.
• Implemented best practices for mobile-first design, focusing on enhancing app performance, and optimizing load times across various devices.
• Worked with cross-functional teams to develop features and enhancements, ensuring continuous improvements to user interaction and satisfaction.
• Utilized design systems to maintain consistency and standardize elements across the app, improving the overall user experience.

• Generated intelligence reports from categorized business data, providing actionable insights to clients (HUDL), and supporting data-driven decision-making.
• Collaborated with cross-functional teams to streamline data processing workflows, enhancing efficiency, and reducing errors.
• Conducted data validation and quality checks to ensure the integrity of the information used in AI models and business intelligence reports.
• Worked with data management tools and platforms to organize, store, and retrieve large volumes of data, ensuring easy access and analysis.
• Prepared and maintained documentation for data-related processes and standards, ensuring compliance and consistency across projects.
• Trained new team members on data processing techniques, tools, and best practices to improve team performance and data accuracy.