UMAR FAROOQ
Summary
Highly motivated and detail-oriented loss prevention professional experienced in detecting, preventing and resolving security breaches, fraudulent activities and theft. Proven ability to remain calm and professional in high-pressure situations. Maintains professionalism and strong customer service standards.
Overview
4
4
Languages
1
1
Certification
5
5
years of professional experience
Work History
Loss Prevention Officer
David Jones
Perth, Australia
11.2022 - Current
- Monitor the store environment, identify suspicious activity and help protect customers, staff and company assets.
- Conducted regular surveillance with CCTV systems to detect and address suspicious behavior.
- Maintained strong security presence, contributing to a safe environment for customers and employees.
- Respond calmly and professionally to incidents and escalated situations while following company policies and procedures.
- Work collaboratively with colleagues and other stakeholders to manage incidents and maintain operational safety.
Roof Carpenter
A1 Quality Homes
Perth, WA
02.2024 - 03.2025
- Identified hazards and implemented safety practices to mitigate risks.
- Ensured compliance with workplace safety regulations.
- Demonstrated reliability, time management and attention to detail in fast-paced work environments.
Loss Prevention Officer / Crowd Controller
Southern Cross Group Services, NPB, MSS
Perth, WA
05.2021 - 01.2024
- Executed loss prevention and crowd-control duties to enhance public safety and ensure site security.
- Monitored behaviour to detect and address potential risks, hazards, and security concerns proactively.
- Followed site procedures, security requirements and instructions from supervisors and clients.
- Worked across a range of retail and event environments, including Liquorland, Coles, Woolworths, First Choice and various other events.
Education
Certificate III - Carpentry (with 6 Month Work-Based Training)
Skills Australia Institute
Cannington, WA04-2023
Graduate Certificate - Business Management
Lennox College
Parramatta, NSW03-2021
BBA (Hons) - Business Administration
Punjab University
Jhelum, Pakistan04-2016
FSc - Engineering
Crescent Science College
Gujranwala, Pakistan09-2010
Matric - Science Education
Govt High School No.1
Kamoke, Gujranwala, Pakistan08-2008
Languages
English
Professional
Urdu
Native/ Bilingual
Punjabi
Native/ Bilingual
Kashmiri
Native/ Bilingual
Certification
- Certificate 2 In Security Operations (No 72933)
- First Aid & CPR
- Working With Children Check
- RSA
- R C-A Full Driver License WA
Core Security Skills
- Loss prevention and asset protection
- Security patrols, CCTV and site monitoring
- Crowd control and public safety
- Incident response and escalation management
- Conflict resolution and de-escalation
- Threat and hazard identification
- Following policies, procedures and lawful directions
- Emergency response and First Aid
- Professional communication and customer service
- Teamwork and working under pressure
- Report writing and incident documentation
- Maintaining a safe and secure environment
Timeline
Roof Carpenter
A1 Quality Homes
02.2024 - 03.2025
Loss Prevention Officer
David Jones
11.2022 - Current
Loss Prevention Officer / Crowd Controller
Southern Cross Group Services, NPB, MSS
05.2021 - 01.2024
Certificate III - Carpentry (with 6 Month Work-Based Training)
Skills Australia Institute
Graduate Certificate - Business Management
Lennox College
BBA (Hons) - Business Administration
Punjab University
FSc - Engineering
Crescent Science College
Matric - Science Education
Govt High School No.1